Role overview

Are you passionate about creating exceptional patient experiences? Shoreline Orthodontics is seeking an enthusiastic and detail-oriented Records Technician, to join our thriving practices in Courtenay and Campbell River, BC
For over 30 years, Shoreline Orthodontics has proudly served the communities of Vancouver Island, providing outstanding care and building lasting relationships with patients and families. If you’ve been thinking about specializing in orthodontics, this is the perfect opportunity - we are committed to training the right person.
What Sets Us Apart
At Shoreline Orthodontics, we’re more than an orthodontic practice—we’re a community that values support, integrity, and continuous improvement. As part of Corus Orthodontists, a growing network of over 50 practices across North America, we offer:

A Supportive Environment with Community Focus: Work in a positive, collaborative workplace where team members lift each other up. Build strong relationships with patients and the communities we proudly serve.
Commitment to Excellence: Deliver quality care in every patient interaction and enjoy ongoing opportunities for growth, including $500 in annual continuing education
Compensation & Perks That Count: $33.00–$35.00 per hour, depending on your experience and training. On top of that, you’ll have access to a competitive total rewards package, including extended health coverage, a health spending account, and an employee assistance program. Complimentary orthodontic treatment for you and your immediate family and a uniform allowance.
Work-Life Balance: Enjoy a 24-32 hour workweek, 3-4 days per week.

How You’ll Make an Impact

Create a Memorable First Impression: Greet new patients, provide a friendly tour of the clinic, and gather essential medical and dental information to ensure a smooth onboarding experience.
Capture High-Quality Diagnostic Records: Take digital x-rays, intraoral and extraoral photos, scans, and wax bite registrations to support accurate treatment planning.
Support Ongoing Patient Care: Prepare and maintain records for existing patients, and ensure all materials are ready for lab submission or internal use.
Maintain a Clean and Organized Records Room: Restock supplies, disinfect equipment, and prepare deband kits, diplomas, and wax bites to keep the space efficient and welcoming.
Collaborate with the Team: Participate in staff meetings, assist with tasks assigned by the orthodontist, and contribute to a respectful, team-oriented environment built on trust and cooperation.

About You

Licensed Dental Assistant (formerly referred to as a Certified Dental Assistant/CDA in British Columbia) and licensed with BCCOHP
1+ years’ experience as a Licensed Dental Assistant (formerly referred to as a Certified Dental Assistant/CDA in British Columbia) (preferred, but will train the right individual)
Brings energy, accountability, and professionalism to work every day
Exceptional interpersonal and communication skills, with the ability to build positive rapport with patients, parents, doctors, and colleagues
Strong problem-solving, decision-making, and conflict resolution skills
Thrives in a fast-paced, well-organized environment
Wants to be part of a team that respects your skills and supports your growth
Proficiency in Microsoft Office; experience with dental software systems is an asset

Ready to be part of a team that values excellence, integrity, and community? Apply today and take the next step in a rewarding career with Shoreline Orthodontics! We thank all applicants, although only those selected for an interview will be contacted.
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