Role overview

SRED.io | Toronto, ON | $100,000–$130,000 CAD

Work Arrangement: Currently remote, with plans to transition to a hybrid model in downtown Toronto in the coming months.

Salary: $100,000–$130,000 annually, based on experience.

Role Summary

We’re looking for a technically savvy, commercially minded Director of Operations to drive operational excellence, improve processes, and support SRED.io’s next stage of growth.

This is a hands-on, high-impact role working closely with our CEO, development team, sales, and clients. The ideal candidate is a natural problem-solver who takes ownership, drives execution, and thrives in a fast-paced, growing company.

Key Responsibilities

Operational Leadership: Streamline processes, improve efficiency, and leverage AI and automation to scale operations.

Technical & Project Oversight: Work closely with developers to manage priorities, oversee projects, remove blockers, and drive delivery.

Sales Operations: Improve sales processes, reporting, CRM workflows, and commercial performance.

Client Success: Support key client relationships, resolve escalations, and ensure a strong client experience.

Cross-Functional Execution: Connect sales, product, development, and leadership to keep priorities aligned and projects moving.

CEO Initiatives: Own strategic projects and business priorities as needed, taking ideas from concept to execution.

What We're Looking For

Experience in operations, technical project management, or business operations, ideally within SaaS, fintech, or a scaling tech company.

Strong technical aptitude with the ability to collaborate confidently with developers.

Commercially savvy, with a solid understanding of sales operations and client relationships.

Exceptional communication, organization, and stakeholder management skills.

A proactive, resourceful self-starter who makes decisions, takes ownership, and gets things done.

Comfortable wearing multiple hats and bringing structure to a rapidly evolving business.

Why SRED.io?

Join a growing Canadian technology company where you'll work directly with leadership, influence key decisions, build scalable processes, and play a meaningful role in shaping the business.