Role overview

As a Senior Strategic Supply Chain Manager for Canada Softlines, you will be at the forefront of strategic planning, execution, and optimization of Amazon's supply chain operations. In this influential role, you will lead high-impact projects and collaborate cross-functionally to drive business growth and deliver an exceptional customer experience. This position will work to continuously optimize operational metrics by working on strategic supply chain initiatives for Softlines. The Senior Strategic Supply Chain Manager (SSCM) serves as a key point of contact between Retail, internal supply chain partner teams, and Vendors. The SSCM contributes to cross-category operational strategy, supports Vendor negotiations, and drives opportunities to reduce cost and waste in the supply chain.

A successful candidate must be highly organized, self-starting, and possess strong data extraction and analytical capabilities. They must have proven successes in driving operational initiatives and demonstrate passion for the customer experience. They must be thoughtful in their pursuit of results and thrive in a high energy environment where tactical and strategic activities are expected to be driven in parallel.

Strong candidates will have end-to-end supply chain strategy or inventory management experience as well as knowledge in fundamental business principles and knowledge of ecommerce and retail. Candidates must demonstrate the ability to succeed in efficiently managing a large catalog selection, identifying problems/finding solutions, and building/improving processes. The ideal candidate is able to lead and influence both internal and external teams in an ambiguous environment while maintaining a customer-centric philosophy.

Key job responsibilities

Identify and deliver end-to-end supply chain improvement opportunities across large cohorts of vendors
Monitor, analyze, and own category Key Performance Indicators such as: out of stock, lead - time, and confirmation rates; present insights, themes and trends to Senior Leadership team
Strategically analyze production and delivery lead-times, while optimizing operational excellence inputs such as EDI adoption, PO confirmations, efficient receive processes, and inventory placement
Own initiatives to enhance cost structure and profitability, collaborating closely with partner teams to ensure successful execution
Lead doc-writing for business reviews and cross-category Softlines supply chain initiatives
Become the subject matter expert in a subset of supply chain programs and initiatives that impact not just your category, but all of Softlines
Develop trust with retail vendors and collaborate on initiatives to improve supply chain efficiency and costs in order to drive a delightful experience for Amazon customers
Bachelor's degree, or 6+ years of professional or military experience
6+ years of with Excel experience
Experience working with complex data sets
Experience communicating results to senior leadership
Experience working in e-commerce / retail / supply chain / financial services business
Experience leading process improvement, systems development, and project management
Experience with SQL
MBA, or Master's degree in supply chain, business, engineering, finance or related technical or quantitative field
Experience working in a fast-paced, rapidly changing operations environment
Experience managing multiple competing priorities simultaneously and driving goals to completion
Usage of generative AI tools to enhance workflow efficiency, with a willingness to learn effective prompting and evaluation practices

Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

The base salary range for this position is listed below. As a total compensation company, Amazon's package may include other elements such as sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon offers comprehensive benefits including health insurance (medical, dental, vision, prescription, basic life & AD&D insurance), Registered Retirement Savings Plan (RRSP), Deferred Profit Sharing Plan (DPSP), paid time off, and other resources to improve health and well-being. We thank all applicants for their interest, however only those interviewed will be advised as to hiring status.

CAN, ON, Toronto - 82,400.00 - 137,600.00 CAD annually