Role overview

Pay Range: $45.00hr - $50.00hr

Job Overview:

The candidate will provide production support and application maintenance within a capital markets back-office environment. The candidate will work directly with stakeholders to resolve daily operational issues, translate functional gaps into technical specifications, and lead system improvement and deployment efforts.

Responsibilities:

Work closely with end users to resolve day-to-day operational issues, convert functional gaps into technical specifications, and plan development activities.
Provide support for incidents and service requests in a capital markets environment, supporting maintenance, enhancements, and development work.
Maintain the team's governance routines regarding updates of applicable procedures and document preparation for appropriate governance forums and meetings.
Propose areas of improvement for review based on stakeholder input and analysis of related data.
Perform regular system checks and analysis, providing reports on system functioning and service levels.
Troubleshoot and restore system processing in the event of incidents and problems.
Help drive the strategy to transform current platforms using new technologies and tools that best support business needs.
Oversee the design, architecture, and successful implementation of effective solutions that resolve complex business problems while meeting delivery timelines and budgetary constraints.
Ensure delivery meets integrity, quality, performance, and reliability requirements by building automated testing and regression suites using DevOps principles.
Effectively manage a team of technical professionals, including software engineers and developers, by setting performance expectations, monitoring performance, and providing technical guidance, coaching, and recruitment assistance.

Requirements:

5+ years of experience in capital markets supporting back-office operations.
Solid knowledge and experience with.NET Framework (4.0/3.5), XML, and Microsoft SQL Server (2016/2019).
Proficiency with MS SQL, PL/SQL, and stored procedures.
Proven experience as a Support Engineer handling incident management.
Understanding of DevOps CI/CD pipeline development and debugging, with the ability to learn on the job to execute deployments.
Experience with Windows PowerShell scripting.
Hands-on experience with Control-M and OBM monitoring tools.
Strong understanding of trade lifecycle, accounting/ledger integration, and third-party financial product integration (such as FIS, Bloomberg, and BoNY).
Ability to operate independently with a limited level of direct supervision.

Preferred Qualifications:

Agile and Scrum experience is desirable.
System integration experience is preferred.