Appointment Coordinator

At Steele Auto Group, work is more than a job. It is a chance to inspire positive impact through every interaction, every vehicle, every journey. Our people are at the heart of it all, because everything we do is driven by you. Your passion. Your purpose. Your potential.

Steele Chevrolet is seeking an Appointment Coordinator to join our team!

As Steele Chevrolet's next Appointment Coordinator, you'll be the first point of contact for customers, helping them book appointments, answer questions, and navigate their service experience with confidence. You'll be at the heart of the customer journey, creating a welcoming first impression and helping our service team deliver an experience customers can count on.

Ready to be the friendly voice that helps customers get back on the road? Apply today and join the Steele Chevrolet team!

Hourly Wage Range: $18.15 - $20.00

What You'll Be Driving Into:

• Respond to and address customer queries in a timely, accurate and professional way, via phone, email or any channel our customer chooses to interact with the Client Care Center
• Coordinate with our service team to ensure efficient scheduling, feedback and future needs
• Ensure that Customer Satisfaction Index targets are exceeded by collaborating with our dealerships
• Accurately document customer details in all appropriate systems and tools so that customers are supported seamlessly throughout their Steele Auto Group Service Experience.

What You Bring:

• Previous customer service experience, or administrative experience (automotive industry experience is a plus)
• Strong and efficient communication skills, along with problem solving skills
• Ability to multitask while managing your time effectively
• Handle our customer information with discretion
• Detail-oriented and bring a positive attitude to our team

Why You Will Love Working with Steele Auto Group:

At Steele Auto Group, you are not just joining a company, you are joining a community where you will be empowered to exceed expectations and develop your full potential.

We believe in rewarding hard work and supporting every part of your journey. That is why our Total Rewards package is built to help you thrive, physically, financially, and emotionally. Depending on your role and employment type (full-time, part-time, or term), eligible employees can look forward to some or all of the following:

• 100% Matched Retirement Savings Plan – Employer-matched RSP plan, with a maximum of 4% after just 3 months and a maximum of 5% after 5 years!
• Flexible Health and Dental Plans – Choose from six cost-shared plans tailored to your lifestyle.
• Mental Health and Wellness Support – 24/7 confidential support for you and your family through EFAP.
• Employee Discounts – On vehicle purchases, parts, and service at any of our locations.
• Work Boot Reimbursement – Reimbursement immediately, no waiting required!
• Access to Steele University – You will get engaging, role-specific training, learn anytime anywhere, track your progress, and earn rewards as you grow your skills!

While we make every effort to post our rates accurately, some websites may display salary estimates for this position without our involvement. These figures are generated independently for general comparison and are not provided or verified by Steele Auto Group. We look forward to discussing accurate, role-specific compensation details with candidates selected to move forward in the recruitment process.

Steele Auto Group is committed to creating a workplace where your talents are recognized, your growth is championed, and your potential is limitless. We invest in our people, promote from within, and foster a fair, inclusive, and opportunity-rich environment. As part of this commitment, we ensure that every candidate feels valued and supported throughout the recruitment process. If you are contacted for an interview and require accommodation, please let us know. We are here to support you in every step of the way.

Apply now and start driving your career forward with a team that has your back!

Learn more about us at www.steeleauto.com

Applying is as easy as 1, 2, 3:

• Click the link to apply, Steele Auto Group Careers
• Sign in (top right corner) and create your profile
• Upload your resume

In 2 minutes, the Steele Auto Group career world is right at your fingertips!

If you are an employee of Steele Auto Group, please apply through the careers page to ensure you are flagged as an internal applicant.

We cannot wait to meet YOU!