Role overview

It's more than a job

As part of the Contract Logistics team at Kuehne+Nagel, you will play a key role in designing, managing, and optimizing solutions that keep goods moving efficiently. Whether you’re leading a team, engineering processes, or driving projects, your work ensures that our customers’ products are stored, handled, and delivered with precision. From everyday essentials to seasonal items, what we do in Contract Logistics impacts businesses and communities around the world. At Kuehne+Nagel, your contribution goes far beyond the warehouse—it helps shape the flow of global trade.

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Are you thinking about advancing your career with one of the most successful logistics organizations worldwide? Here at Kuehne+Nagel, our Montreal-Nord, QC site located on Bd Albert-Hudon is looking for a new Warehouse Operations Supervisor to join our Contract Logistics team.

How you create impact

The Warehouse Operations Supervisor is responsible for overseeing day-to-day execution and operational performance within an assigned area or shift in a Kuehne+Nagel Contract Logistics facility operating under a 4PL model. While warehouse activities are primarily performed by a 4PL partner, the Supervisor acts as Kuehne+Nagel’s on-floor representative, ensuring operations are executed safely, efficiently, and in accordance with KPIs, SOPs, and customer requirements.

Coordinate daily operations to ensure alignment with operational plans, priorities, and schedules.
Monitor shift performance, including throughput, service levels, quality, backlog management, start-up activities, and shift handovers.
Serve as the primary Kuehne+Nagel contact for 4PL shift and area leads.
Ensure appropriate staffing, skill coverage, and adherence to established processes and procedures.
Address execution issues and escalate operational risks or performance concerns as required.
Promote compliance with Kuehne+Nagel safety, quality, and environmental standards.
Monitor safe work practices and address unsafe conditions or behaviors to maintain a compliant workplace.
Identify and resolve operational issues affecting service, productivity, or quality; support root cause analysis and ensure timely communication and escalation of service-impacting concerns.
Track and validate operational KPIs and shift performance metrics.
Maintain accurate documentation and provide clear feedback on performance, issues, and follow-up actions.
Identify process gaps, inefficiencies, and recurring operational challenges; support and sustain continuous improvement initiatives, ensuring updated procedures and SOPs are consistently followed by the 4PL partner.

“If you require accommodation for the recruitment /interview process (including alternate formats of materials, or accessible meeting rooms or other accommodation), please let us know and we will work with you to meet your needs."

This job posting relates to an available role and not a future talent pool.

What we would like you to bring

High school diploma or equivalent required.
2+ years of experience in warehouse or logistics operations.
Proficiency in French and English (English-speaking clients)
Experience working in outsourced, managed‑services, or contract logistics environments.
Solid understanding of warehouse processes and operational KPIs.
Ability to coordinate work and drive outcomes without direct authority.

What's in it for you

There has never been a better time to work in logistics. Bring your skills to an industry that offers stability and international career growth. We offer a great compensation and medical/dental benefits package, employee discounts, tuition reimbursement, excellent training programs, and a fun, and interesting global work environment. #LI-MB1 #ONSITE #Supervisor #4PL #3PL

Artificial Intelligence (AI) tools may be used to assist in [specific process, e.g., screening applications, interview scheduling]. These tools analyze information to support decision-making, but final decisions are made by human reviewers.

Who we are

Logistics shapes everyday life - from the goods we consume to the healthcare we rely on. At Kuehne+Nagel, your work goes beyond logistics; it enables both ordinary and special moments in the lives of people around the world.

As a global leader with a strong heritage and a vision to move the world forward, we offer a safe, stable environment where your career can make a real difference. Whether we help deliver life-saving medicines, develop sustainable transportation solutions or support our local communities, your career will contribute to more than you can imagine.

We kindly advise that placement agencies refrain from submitting unsolicited profiles. Any submissions of candidates without prior signed agreement will be considered our property and no fees will be paid.