Role overview

Infrastructure Engineer responsible for filling a critical gap in managing and securing AWS-focused infrastructure with legacy VMware migration, emphasizing automation, patch management, and security best practices. This role focuses on infrastructure operations and complements our existing DevOps engineer who manages CI/CD infrastructure for development teams. We offer strong mentorship and learning opportunities for professional growth.

SKILLS required to succeed in the role:

Experience with VMware vSphere environments and infrastructure migrations
Experience with legacy system modernization and cloud migration projects
Limited Azure services experience (Entra ID, Azure DevOps, Performance Insights)
Security certifications (AWS Security, CompTIA Security+, etc.)
Experience with patch management tools and processes
Experience with 24/7 production environments and on-call operations
Cloud-agnostic solution design

Technical Expertise

Infrastructure as Code best practices (Terraform)
Scripting languages (Python, Bash, PowerShell)
AWS cloud services and architecture
Linux/Windows system administration
Docker containerization
Kubernetes orchestration
Active Directory administration
Git version control
Networking fundamentals
Configuration management tools (Ansible, Chef, Puppet)
Automation and scripting (Python, Bash, PowerShell)

Conceptual Knowledge

Understanding of CI/CD concepts and integration with infrastructure
Role-Based Access Control (RBAC)
Event-driven system architecture
SOC2 compliance frameworks
Security frameworks and vulnerability management

Core Competencies

Strong written and verbal communication skills
Systems thinking and problem-solving approach
Process-oriented mindset over task-based execution
Ability to work effectively at both high and low levels of abstraction
Must be able to commute to Markham office location (Hwy 7 & 404)
Reliable transportation for hybrid schedule compliance

EDUCATION/EXPERIENCE we want the candidate to arrive with:

Bachelor’s degree in computer science/ computer engineering or equivalent work experience
Requires 4+ years related experience

CORE RESPONSIBILITIES assigned to the role:
Infrastructure Management

Design, implement and maintain a patch-management process for AWS infrastructure and legacy VMware vSphere environments
Monitor system performance and capacity planning across AWS and transitioning infrastructure
Manage backup and disaster recovery procedures
Automate routine maintenance tasks and system provisioning

Security & Compliance

Assist in updating security models to move towards least-privilege implementations
Implement and maintain security monitoring and alerting systems
Infrastructure security hardening and vulnerability management
Ensure compliance with industry standards (ISO 27001, PCI DSS, etc.)

Automation & Monitoring

Automate key processes to improve efficiency across AWS infrastructure
Build monitoring and observability systems using industry-standard tools

Operations & Support

Troubleshoot infrastructure issues and perform root cause analysis
Participate in incident response and post-mortem reviews
Support change management processes and approval workflows
Manage incident escalation procedures and coordinate with team members

Documentation & Collaboration

Maintain system documentation and runbooks (includes creating documentation that does not currently exist)
Provide technical guidance to development teams
Collaborate with security teams on threat mitigation
Work alongside DBA, network engineer, and DevOps engineer to ensure infrastructure reliability and security standards

Key Success Metrics

Reduction in cross-team technical escalations through proactive problem-solving
Successful delivery of architectural initiatives and technical projects
Team knowledge sharing and cross-training effectiveness
System reliability and performance improvements
Stakeholder satisfaction with technical support and consultation

BEHAVIOURAL attributes:

Eager to learn new things
Possessing trust and respect in dealings with others
Willing to work independently
Willing to work in a team environment as may be needed

REPORT TO: Principal Operations Engineer, IT Operations
SALARY: $80,000 - $110,000 CAD