Role overview

About the Role
The Banquet Attendant plays an important role in the successful execution of events at Hotel X, supporting everything from set-up and service through to tear-down. This role requires strong attention to detail, teamwork and a commitment to providing a great guest experience.
Key Responsibilities

Assist with the set-up and tear-down of banquet and event spaces according to event orders and Hotel X standards, including tables, chairs, linens, place settings and staging
Provide friendly, attentive and professional food and beverage service throughout events
Work closely with the Banquet Supervisor and Events team to ensure events run smoothly and on schedule
Respond to guest requests promptly and professionally
Maintain clean, organized and well-presented banquet spaces before, during and after events
Replenish service stations and ensure equipment and materials are handled and stored properly
Work collaboratively with BOH teams, including Culinary and Stewarding, to maintain an efficient service flow
Follow all food safety, health and safety, and sanitation standards

Qualifications & Requirements

Strong communication and guest service skills
Positive and professional attitude
Reliable, organized and able to work efficiently in a fast-paced environment
Comfortable working independently as well as part of a team
Flexibility to work a variety of shifts based on event schedules