Role overview

Potentia Human Resources is proud to partner with Mario's Towing Ltd. in the recruitment of an Accounts Receivable Specialist to join their accounting team at their Kelowna head office. Mario's Towing is one of British Columbia's most respected towing and recovery companies, proudly serving customers throughout the Okanagan for decades. Known for exceptional customer service, operational excellence, and innovation, the company operates a fleet of more than 100 trucks, provides 24/7/365 dispatch services, and was the first towing company in Canada to introduce a hybrid deck truck.

Behind the scenes is a close-knit team that genuinely enjoys working together. Mario's offers a relaxed, family-oriented workplace where employees support one another, celebrate milestones together, and build long-term careers. Many team members have been with the company for years, creating a collaborative environment where everyone is willing to jump in and help when needed.

As Mario's Towing continues to grow, they are looking for an experienced Accounts Receivable Specialist to join their accounting team.

Reporting to the Chief Financial Officer, you will play a key role in managing invoicing, payment processing, account reconciliations, and customer accounts. Working closely with both the accounting and dispatch teams, you'll investigate discrepancies, resolve billing issues, and help ensure smooth day-to-day financial operations.

The ideal candidate is an experienced Accounts Receivable professional who is detail-oriented, organized, and enjoys problem-solving. You are confident working independently, take pride in producing accurate work, and thrive in a collaborative, team-focused environment. If you're looking for a stable, long-term opportunity with a company that values teamwork and employee success, we'd love to hear from you.

Key Responsibilities

Process customer invoices accurately and in a timely manner
Enter and apply customer payments, including cheques, EFTs, and credit cards
Monitor accounts receivable and follow up on outstanding balances
Investigate and resolve invoice, payment, and account discrepancies
Research missing or incomplete service information with the dispatch team
Maintain accurate customer account records and supporting documentation
Reconcile invoice and payment information between accounting systems
Assist with month-end accounts receivable reconciliation and reporting
Collaborate with internal departments to ensure accurate billing
Support general accounts receivable and accounting administration

Requirements

Minimum 5 years of Accounts Receivable experience
Experience processing invoices, customer payments, and account reconciliations
Strong attention to detail with excellent organizational and data entry skills
Experience investigating invoice and payment discrepancies
Strong communication and customer service skills
Ability to prioritize multiple tasks and work independently with minimal supervision
Experience using accounting software; Sage experience is considered an asset
Ability to learn new software and systems quickly
Collections experience is considered an asset but is not required
A collaborative, team-first attitude with a willingness to support others

Benefits

Competitive salary of $60,000–$65,000, depending on experience
Extended health and dental benefits
RRSP matching program
Stable, growing company with an outstanding reputation
Opportunity to work alongside an experienced accounting team with excellent knowledge transfer and mentorship
Casual, family-oriented office culture
Monday to Friday schedule (8:00 AM – 4:00 PM)
Long-term career opportunity with a company that values loyalty, teamwork, and employee success

If you're looking to join a respected organization where your experience will be valued and your contributions will make an impact, we'd love to hear from you.