Role overview

Associa BC is looking for a full-time, permanent Receptionist who is well-spoken, customer service–oriented, and able to multitask in a fast-paced environment. The primary responsibility of this role is to professionally manage all incoming calls and greet walk-in clients in a friendly and welcoming manner while supporting general office operations.

Duties

Professionally greet and direct all visitors.
Professionally answer the phone and direct all calls accordingly.
Assist with special administrative projects.
Manage conference room calendars.
Screen incoming general messages within email and phone mail systems and distribute accordingly.
Assist with mail handling per client and company policies.
Ensure that lobby area is kept neat and clean at all times.
Other duties as assigned.

Requirements

Knowledge of Microsoft Office products (Word, Excel, Outlook, etc.) at a proficient level
Professional communication skills (phone, interpersonal, written, verbal, etc.).
Professional customer service skills.
Knowledge of typical business correspondence (grammar, structure, punctuation, spelling, etc.)
Interpretation and completion of verbal and/or written instructions at a proficient level.
Knowledge of general office equipment (copier, phone systems, etc.).
Knowledge of company policies, procedures, and forms.
Confidentiality and discretion in the performance of all duties
Time management and time critical prioritization skills.

Benefits

37.5 hour work week
Salary range $36,000 - $38,000 per year
Paid vacation
Paid Personal time off
Paid Sick days
Two additional paid Statutory holidays
Extended Health and Dental coverage, funded by employer
Benefits Plus program for wellness
Opportunity for career growth as we offer learning opportunities and we prefer to promote from within
A great team to work with - Certified "Great Place to Work" by employees' votes 6 years in a row!