Role overview

Description

The Remedial Measures Program is currently seeking a full time, contact (1 Year) Administrative Secretary to
provide administrative and clerical support to ensure the smooth and effective operation of the program.

Responsibilities

Reporting to the Manager, the Administrative Secretary will respond to a wide range of duties relating to the facilitation of the Remedial Measures Program contract requirements and will assist participants in accessing the appropriate program information to meet their remedial requirements. Responsibilities include by not limited to: providing general clerical support; performing telephone functions; registration of participants; compiling statistics on participant flow and disposition; report generation and follow-up; financial processes; typing and editing of documents; data entry; general database management; photocopying, faxing, filing and scanning, spreadsheet management, report generation, and other administrative duties as required. You will support a workplace that embraces diversity, encourages teamwork and complies with all applicable regulatory and legislative requirements. This position is located at 250 College Street and is 7 hour days or 35 hours of work per week.

Qualifications

You must have completed post secondary education, with three (3) years of general
clerical/reception/call centre experience. The equivalent combination of education, training and
experience is required. The successful candidate will have experience dealing with the public;
excellent verbal and written communication skills in both English and French; well-developed
interpersonal skills and the ability to demonstrate sound judgment, discretion, tact and
courtesy. You must be able to respond to participants professionally and politely as well as to
provide clerical functions efficiently. You should also be flexible with regard to types of tasks,
possible flexible work hours to accommodate other provinces, to work as a team player and to
also work independently with minimal direct supervision. Proficiency in the use of computer
databases, software applications including but not limited to; the Microsoft Office suite including
Word, Excel, Spreadsheet use, Outlook, and Power point is an essential. Previous call centre
experience preferred. The ability to work with participants of diverse ethno racial and cultural
backgrounds is required. Government clearance will be required.

If you are interested in this position, please ensure that you apply before 5pm EST of the closing date. If your application is received past 5pm EST of the closing date, your application will not be accepted.

Salary Range: $30.95 – $35.68 per hour

CAMH is a fully affiliated teaching hospital and research institute of the University of Toronto. As a CAMH employee, you will contribute to our mission by supporting teaching, research, and clinical care across the hospital.
CAMH is dedicated to equity, diversity, and inclusion. Our commitment is to foster a workplace, teaching, and learning environment that is inclusive, respectful, and free from discrimination or harassment.
CAMH strongly encourages applications from candidates who reflect the diversity of the communities we serve, including First Nations, Métis, and Inuit Peoples; Black and other racialized communities; LGBTQ2S+ communities; women; and people with disabilities, including those with lived experience of mental health and substance use challenges.
We welcome applicants from all backgrounds. Thank you to all who apply; however, only those selected for an interview will be contacted. If you require accommodations during the application or recruitment process, please let us know.