Role overview

Job Summary

Pharmacy Assistant

Pillway

Full-time

In-Office | Brampton, ON, Canada

About Pillway

Pillway is a tech-enabled pharmacy revolutionizing the way patients manage their medications. We provide a seamless and patient-first experience, combining innovation, efficiency, and care. Join our team and be a part of a company that's shaping the future of pharmacy services.

Job Summary

We are seeking a detail-oriented and highly organized Pharmacy Assistant to support our centralized prescription fulfillment operations. The ideal candidate will have 2+ years of experience in pharmacy support services, strong communication skills, and a passion for delivering excellent patient care.

Responsibilities

Accurately process, prepare, and package prescriptions using pharmacy systems.

Support day-to-day operations in our centralized prescription fulfillment center.

Maintain inventory control and manage medication stock levels.

Report discrepancies and assist in regular inventory audits.

Ensure compliance with regulatory requirements and internal protocols.

Coordinate with pharmacists and support staff for timely medication delivery.

Uphold patient confidentiality and project a positive company image.

Perform daily quality assurance and safety checks.

Receive, process, and manage new and repeat prescription orders.

Adjudicate third-party billing (online and manual), and manage Third-Party Accounts.

Handle incoming calls, faxes, and refer inquiries to pharmacists as required.

Assist pharmacists with call-backs and complete documentation accurately.

Support prescription workflow, including data entry, refill processing, and labelling.

Experience/Qualifications

High School Diploma required.

Diploma from a Pharmacy Assistant accredited program preferred.

Previous experience in a pharmacy setting strongly preferred.

Strong organizational and multi-tasking abilities.

Excellent problem-solving and communication skills.

Comfortable working independently and as part of a collaborative team

Exceptional attention to detail and accuracy

Proficiency in pharmacy systems and understanding of third-party billing processes.

Flexible to work weekends/holidays

Why Join Us?
Be part of a fast-growing, innovative healthcare company.

Work in a collaborative and supportive team environment.

Opportunities for growth and development in a future-focused organization.

Competitive compensation and benefits package

Disclosure:We use AI tools to assist with screening and evaluating applications