Role overview

Securiguard is seeking a highly professional and detail-oriented Security Operations Centre (SOC) Officer to support a prestigious university's 24/7 campus safety operations. This position plays a critical role in monitoring security systems, coordinating responses, and ensuring the protection of students, staff, visitors, and university property.

If you excel in high-pressure environments, enjoy fast-paced operational work, and have strong technical and communication skills, this role is an excellent fit.

Location: Chilliwack, BC

Key Responsibilities

Monitor CCTV, alarms, access control platforms, and communication systems to identify security or safety concerns.
Receive, prioritize, and dispatch calls for service to campus security officers and emergency responders.
Process access control requests including door unlocks, room access, contractor sign-ins, and after-hours approvals.
Coordinate with campus Security, Facilities, and IT teams regarding maintenance issues, alerts, and operational needs.
Document all incidents, system events, and daily activities in detailed reports and shift logs.
Serve as the primary communication hub during emergencies, ensuring timely coordination and notifications.
Maintain key control procedures, track equipment, and manage administrative tasks such as Lost & Found and work requests.
Provide operational support to patrol officers including alarm follow-ups, building checks, and safety-related tasks.
Conduct system testing, routine functionality checks, and follow up on outstanding issues to ensure smooth operations.

Qualifications

Previous experience in a Security Operations Centre, dispatch, or similar security environment is an asset.
Strong multitasking skills and the ability to manage high volumes of information calmly and effectively.
Excellent written and verbal communication skills.
Technically proficient and comfortable working with multiple computer programs and monitoring tools.
Proven ability to remain composed and decisive during emergencies or fast-paced situations.
Valid BC Security Worker License - Required
Occupational First Aid Level 2 (OFA 2) - Required

Why Join Securiguard?

Be part of a 24/7 professional operations team supporting a major BC university.
Opportunities for career development in advanced security, dispatch, and leadership roles.
Ongoing training and exposure to industry-leading security technologies.
Supportive team environment with a strong focus on personal and professional growth.

Ready to join the team? Apply today!