Azure Cloud Support Engineer

Job Overview:

Requirement/Must Have:

• Basic understanding of cloud computing concepts.
• Knowledge of Microsoft Azure services.
• Understanding of networking and operating systems.
• Troubleshooting skills.
• Enthusiastic and motivated fresh graduate status.

Responsibilities:

• Monitor, maintain, and support Azure cloud environments.
• Assist in deploying and managing Azure resources such as Virtual Machines, Storage Accounts, Virtual Networks, and App Services.
• Troubleshoot cloud infrastructure, networking, and application-related issues.
• Support incident management, problem resolution, and service requests.
• Monitor system health, alerts, and performance metrics using Azure monitoring tools.
• Configure and manage user access through Azure Active Directory (Azure AD / Microsoft Entra ID).
• Perform basic cloud security and compliance checks.
• Document technical issues, resolutions, and standard operating procedures.
• Collaborate with cloud engineers, developers, and infrastructure teams.
• Learn and adopt Azure best practices and emerging cloud technologies.

Skills:

• Microsoft Azure.
• Cloud Computing.
• Azure VM.
• Azure Storage.
• Azure Virtual Network.
• Azure App Services.
• Networking.
• Linux/Windows.
• Troubleshooting.
• Azure Monitor.
• Microsoft Entra ID (Azure AD).
• Cloud Security.
• Incident Management.

Qualification And Education:

• Degree in a relevant field (Fresh Graduate).