Role overview

Are you looking for a meaningful career? Someone who thrives on solving complex problems, asking the right questions, and thinking a few steps ahead? Let’s put that thinking to work.

Agricorp is looking for a Network Administrator to join our Network & Infrastructure Services Team in the Information Technology division. This team is responsible for providing the appropriate computer networking infrastructure to support Agricorp’s strategic direction.

We believe our employees are our greatest strength, which is why we offer:

Comprehensive health and dental benefitsto keep you and your family well
Pension planto support your long-term financial security
Paid vacation days and sick leaveto support your overall well-being
Work-life balancewith supportive leaders who respect your time outside of work
Opportunities for learning and growth, including mentoring, coaching, and support for professional development

The Role

The Network Administrator is responsible for the maintenance of Agricorp’s end client systems and servers, ensuring daily availability and integrity of computers and networks. In this role, you will:

Administer Active Directory, Exchange, and Microsoft 365 — account lifecycle, group policy, mailbox configuration, licensing, and operational support across productivity services including Microsoft Teams and connected cloud applications
Support user provisioning and deprovisioning, ensuring identity and access are handled accurately and on time
Monitor alerts across the enterprise infrastructure monitoring platform, internal automation jobs, and scheduled reporting pipelines — covering performance thresholds, capacity, failed backups, failed scheduled jobs.
Receive and resolve escalations from Tier 1 Help Desk — taking ownership of issues that exceed first-line scope, communicating clearly on status and resolution, and closing the loop with the originating team
Own the response: act directly where within scope, escalate with context where not — the expectation is resolution, not just acknowledgment
Build new virtual machines: OS installation, application deployment, resource configuration, and integration into monitoring
Track and manage the OS lifecycle across a large VM estate using automated reporting; plan and execute in-place and side-by-side upgrades to keep systems within supported versions
Track and manage the Windows update lifecycle across the VM estate — reviewing patch compliance reports, scheduling and executing updates within defined maintenance windows, and following up on failures
Manage vendor support cases end to end: open tickets with sufficient technical context, execute steps as directed by support engineers, monitor response times against SLAs, escalate where needed, and drive cases to resolution without losing track of open items

Job status: Permanent (posting for an existing vacancy)
Salary: $66,339 - $78,045 per year

Work status: Full time in office

Location: Guelph, Ontario

Qualifications

Degree or diploma in a related information technology field or equivalent experience
Microsoft Certified Systems Administrator certification or equivalent Microsoft system experience, required
Minimum 3 years’ technical experience in computer networking and administration supporting end desktops computers, servers, and networked computing environments
5 years’ customer service experience
Knowledge of workstations and networks in a Microsoft Windows environment
Solid knowledge of Microsoft Office 365 Administration, Microsoft Active Directory and Microsoft Exchange
Solid understanding of networking, virtualization and Windows Server operating system and Windows desktop operating system
Ability to work well with little supervision, both independently after hours and as part of a team

Key Competencies

Achieving Quality Results– Attends to the task at hand to minimize errors and provide consistent delivery of work to the highest possible standard. Committed to continuous improvement in order to create an environment leading to efficient and effective results
Analytical Thinking– Uses facts and available information to develop logical assumptions. Differentiate between important and unimportant details, recognizes inconsistencies between facts and/or data, and draws correct inferences from information.
Client Focus– Meets the expectations of internal and external customers through establishing effective relationships, gaining trust and respect.
Communication– Consistently communicates information in a clear, concise, and timely manner to optimize audience understanding. Demonstrates effective speaking and presentation skills.
Critical Judgment, Decision Making and Problem Solving– Makes the best decision, in a timely manner, based upon a combination of analysis, knowledge, experience and judgment. Based on the situation, decides the best course of action, implements the solution, and follows up to see how it’s working. Asks good questions and looks beyond the obvious; uses logic and analytical methods to understand why problems occur.
Initiative– Proactively identifies and handles issues and situations to take action; seizing opportunities when they arise.
Planning and Organizing– Effectively plan and organize time and resources to prioritize work to effectively meet objectives.
Teamwork & Collaboration– Works cooperatively within teams to build effective relationships and accomplish goals. Shares expertise and actions that respect the needs and contributions of others. Helps to create and maintain trust within the team.

Background

Agricorp, an agency of the government of Ontario.

Agricorp delivers government programs. These programs help protect the livelihood of over 47,000 Ontario farmers against the many risks farm businesses face every day.

Our employees are skilled professionals who respond when industry and government need us, manage public funds with great care and integrity, and deliver a quality customer experience.

Agricorp helps grow Ontario agriculture. We underwrite $6-8 billion in risk each year. The agency was established in 1997, and since then we’ve made over $8 billion in payments to farmers when they needed it most.

Apply online

Please advise if you require accommodation during the recruitment process.

Please submit your application for this position by July 17, 2026.

We thank all applicants for their interest; however, only those selected for an interview will be contacted directly.