Role overview

About Smithers Community Services Association

For more than 50 years, Smithers Community Services Association (SCSA) has served the Bulkley Valley and surrounding communities. While we are proud of our history, what truly defines us is our commitment to continuous improvement, innovation, and responding to the evolving needs of our community.

SCSA is a dynamic non-profit organization with an annual operating budget of approximately $5 million and a team of more than 60 employees. Through a diverse range of programs—including supportive housing, homelessness prevention, family support, settlement services, transportation, seniors' services, and community literacy—we work to create positive and lasting change.

Our work is guided by a commitment to being client-centered, accessible, inclusive, trauma-informed, and accountable. We value equity, diversity, inclusion, Reconciliation, collaboration, integrity, and continuous learning. Most importantly, we believe every individual deserves dignity, respect, and the opportunity to thrive.

If you are passionate about making a meaningful difference and share our values, we invite you to join our team and help build a stronger, more inclusive community

PROGRAM: Goodacre Place Supportive Housing

POSITION: Cook

JOB TYPE: Regular Full-Time

JOB POSTING #: JP-2026-046

WORK HOURS AND SCHEDULE: The regular working hours for this position are 30 hours per week. Standard working hours are 6 hours per day and from 1:00 PM to 7:00 PM Monday through Friday.

DATE POSTED: October 18, 2026

CLOSING DATE: November 2, 2026

START DATE: To be determined based on the successful candidate’s availability and completion of the recruitment process.

SALARY RANGE: $26.00 per hour - $28.00 per hour

NO: OF POSITIONS: 01

PROGRAM SUMMARY:

Goodacre Place Supportive Housing is a 22-unit supportive housing program with a 12-bed emergency shelter that provides both long-term housing and short-term emergency accommodation for individuals experiencing or at risk of homelessness.

SCSA has a long history of supporting people experiencing housing instability. Building on our previous shelter operations at Broadway Place, our team is passionate about helping participants and guests find stability, safety, and belonging. Through our partnership with BC Housing, we provide shelter, housing support, meals, hygiene services, life skills development, case planning, and connections to community resources. Our goal is to help individuals move toward greater independence while feeling respected, supported, and at home.

Goodacre Place works closely with community partners, healthcare providers, Indigenous organizations, and social service agencies to ensure participants have access to the supports they need to thrive.

POSITION SUMMARY:

The cook is responsible for planning for and preparing a delicious and nutritious hot dinner for 20-30 people. The cook assists with meal service and cleans up their own dishes after the meal service. The cook works with the Goodacre Place Co-Supervisors to prepare a meal plan and coordinate the food inventory to ensure adherence to the meal plan. The cook contributes expertise, coordination, and assistance, in the production and delivery of quality meal service for SCSA.

REPORTING RELATIONSHIPS:

Reports To: Co-Supervisors, Goodacre Place Supportive Housing and Shelter
Direct Reports: None

RESPONSIBILITIES:

Provide occupants at Goodacre Place Supportive Housing with 1 hot dinner meal per day, to be served between the hours of 5:00 p.m. to 6:30 pm. unless alternate arrangements have been made.
Store, prepare and serve meals in accordance with recognized Food Safe practices.
Ensure that the facilities available are adequate for heating, cooling, cooking, refrigerating and freezing food, for storing refrigerated or frozen foods, monitoring food temperature, and when necessary, controlling ambient temperature to ensure the safety and suitability of food.
Prevent microbial cross contamination by separating raw, unprocessed food physically or by time from read-to-eat foods, with effective intermediate cleaning, and where appropriate, disinfection.
Prepare wholesome, nutritionally balanced meals that will contribute to the health of the recipient by:
Incorporating the Canadian Food Guide Recommendations to Healthy Eating
Providing appropriate servings sizes
Using fresh ingredients as much as possible with a minimum of pre-packed/pre-prepared foods
Adhere to the menu proposed by Smithers Community Services Association unless changes to the menu have been made or approved by SCSA or a certified dietician.
Make accommodations for tenants with special dietary needs which may include but is not limited to special food items, consistency of food, sodium and sugar content. We do not provide therapeutic diets.
Shop for menu items on a weekly basis and adhere to the allotted budget.
Purchase menu items in advance for relief cooking staff.
Post dinner menu on board daily.
Provide additional meals for guests in addition to those required by the tenants, as requested by SCSA when given adequate notice.
Provide extra snacks for special events when requested.
Have appropriate procedures in place to ensure that any necessary cleaning and maintenance is carried out effectively and an appropriate degree of personal hygiene is maintained, including but not limited to fridges, freezers, counters, cupboards.

QUALIFICATIONS:

Completion of secondary school or an equivalent qualification.
Previous cooking experience, preferably in an institutional, commercial, or group meal preparation setting.
Knowledge of Canada's Food Guide and the principles of healthy, balanced meal preparation.
Knowledge of safe food handling, food storage, preparation, and sanitation practices.
Current FoodSafe and WHMIS certifications, or willingness to obtain the required certifications upon hiring.

SKILLS AND ABILITIES:

Ability to work effectively as a member of a team.
Ability to read, write, and communicate effectively in English.
Ability to communicate professionally and respectfully with residents, colleagues, families, and representatives.
Ability to establish and maintain professional and appropriate relationships with residents and their families or representatives.
Ability to follow food safety requirements and safe work practices.
Strong listening, problem-solving, and communication skills.
Ability to organize tasks, manage time effectively, and meet meal service deadlines.
Demonstrated reliability, dependability, and a resident-centred approach.

PERSONAL QUALITIES

At SCSA, team members share a commitment to person-centred service while bringing their diverse perspectives, experiences, and working styles to the organization. We value our team members and support each person in succeeding in their role.

The successful candidate demonstrates the following qualities:

Person-centred: Prioritizes residents’ needs, dignity, and well-being while supporting the goals of the organization.
Self-aware and authentic: Demonstrates openness, integrity, and respect for diverse perspectives.
Accountable and proactive: Takes responsibility for actions, exercises sound judgment, and demonstrates initiative.
Flexible and adaptable: Responds positively to changing needs, takes pride in their work, and considers the needs of the team.
Collaborative and respectful: Communicates openly, listens to others, and contributes to a positive working environment.
Solution-focused: Approaches challenges constructively and seeks practical solutions that support residents, colleagues, and the organization.

ADDITIONAL REQUIREMENTS:

Understand and adhere to SCSA’s philosophy, policies, procedures, and standards of conduct.
Represent SCSA positively and professionally at all times.
Maintain confidentiality and sign a confidentiality agreement as required.
Complete a criminal record check when required by SCSA.
Participate actively in performance evaluations and professional development, as applicable.
Attend staff meetings and other required meetings.

BENEFITS:

Comprehensive Extended Health Care, including vision, dental, and counselling services (up to $1,500 coverage).
Life Insurance and Long-Term Disability coverage.
Registered Retirement Savings Plan (RRSP) available after 1 year of service.
Personal days and paid vacation entitlement.

The Smithers Community Services Associations ensures equitable, objective hiring processes based on merit. Committed to diversity within our community and our staff, we welcome all applications, including those from visible minority members, Indigenous persons, persons with disabilities, persons of any sexual orientation or gender identity, and other individuals not listed here who may contribute to our inclusive practice and the further diversification of ideas.

REVISED DATE: October 2026

ID: JD-2026-012