Role overview

We are looking for a Personal Lines Technical Support Representative to support a team of Account Managers to ensure smooth, accurate processing within the Personal Lines insurance department.

Join an established and reputable brokerage firm.

Competitive compensation package.

Be part of a well-structured team with experienced leadership willing to help you learn and grow.

Responsibilities:

Process policy documents including letters, endorsements, renewals, cancellations, and policy changes

Prepare and update client files and documentation with accuracy and attention to detail

Support Account Managers with administrative and technical tasks to maintain exceptional client service

Ensure all processing is completed efficiently and in compliance with internal standards

Communicate effectively with internal teams to resolve discrepancies or obtain required information

Requirements:

Experience with EPIC is mandatory

Previous experience in Personal Lines insurance processing or brokerage support

Strong attention to detail and organizational skills

Ability to work onsite 5 days per week in North York

Excellent communication and teamwork skills

Contact: If you're interested in this opportunity, feel free to reach out. If this role isn't the perfect fit, send an email to Alex, who can guide you toward more relevant opportunities.

alexander@helloworldrecruitment.ca