Role overview

The Customer Service Associate plays a vital role in delivering excellent in-person customer support by managing interactions, orders, and issue resolution. This position requires effective communication, teamwork across departments, and the ability to handle complaints with professionalism. The role operates within standard business hours and may include evening and weekend shifts, utilizing custom in-house tools to support daily tasks. There is a clear advancement path available for motivated individuals.

Responsibilities

Engage with customers in person to provide support and information
Process customer orders accurately and efficiently
Resolve customer issues and complaints promptly
Enter data related to customer interactions and transactions
Demonstrate strong product knowledge to assist customers effectively
Collect and document customer feedback for continuous improvement
Communicate clearly with customers and team members
Collaborate independently and within small and cross-department teams

Preferred Qualifications

Entry-level experience in customer service
High school diploma or equivalent
Strong communication and conflict resolution skills
Proficiency with Microsoft Office and data entry
Active listening and problem-solving abilities
Ability to multitask and work well in a team environment

\nCompany Description

We are not your average agency. We are a high energy team of go-getters, connectors, and people who genuinely love what they do. We specialize in placing driven, ambitious talent with companies that are ready to grow and we do it with speed, heart, and zero fluff.

We move fast. We grow fast. And we always bring people with us.

If you are hungry, motivated, and ready to be part of something that actually means something, you just found your people.
Company DescriptionWe are not your average agency. We are a high energy team of go-getters, connectors, and people who genuinely love what they do. We specialize in placing driven, ambitious talent with companies that are ready to grow and we do it with speed, heart, and zero fluff.\r\n\r\nWe move fast. We grow fast. And we always bring people with us.\r\n\r\nIf you are hungry, motivated, and ready to be part of something that actually means something, you just found your people.