Role overview

DescriptionAt Reimagined Parking, we believe great people drive great results. That’s why we prioritize our teams, champion a positive culture, and relentlessly pursue excellence. We are currently seeking a Lot Attendant to support the day-to-day operations of our parking facilities.
The Lot Attendant performs a variety of tasks to ensure a smooth operation of the parking facility, while delivering service that exceeds our customer/client’s expectations. Depending on the needs of the location, the Lot Attendant is responsible for greeting guests, issuing tickets, completing car counts, and ensuring facility cleanliness. The Lot Attendant works closely with fellow team members, Operations Manager, and/or Shift Supervisor to ensure that cleanliness as well as safety standards are met at all times.
Key Responsibilities

Greet arriving and departing guests in a friendly and courteous manner.
Act as traffic controller to direct incoming guests to available parking spaces.
Perform vehicle counts on location throughout shift to ensure garage does not over fill available spaces.
Ensure vehicles are parked according to lot layout, spacing, and site instructions
Distribute parking validation instructions or signage information when applicable
Adjust cones, barriers, and directional signage as needed
Control traffic at entrances and exits as needed
Monitor pedestrian crossings and ensure safe vehicle-pedestrian interaction
Provide assistance to guests who have forgotten where they parked.
Pick up litter, debris, or objects that could damage vehicles or cause hazards
Assist with seasonal tasks (rain prep, heat precautions, storm readiness)
Use respectful communication to assist guests with their questions, problems, and concerns, relay information to Operations Manager or Shift Lead as necessary.
Immediately report any accidents, incidents or safety concerns to Operations Manager or Shift Lead.
Follow established safety protocols at all times.
Communicate professionally at all times with guests, clients, and teammates.

Skills, Knowledge and Expertise

Basic problem-solving skills and attention to detail
Ability to follow safety procedures and report hazards
Excellent customer service and communication skills
Ability to verbally communicate with guests
Previous customer service experience, preferred

REQUIREMENTS:

At least 18 years of age
Ability to work flexible schedules, including nights, weekends, holidays, and special events
Must successfully pass a background check, in accordance with company policy and applicable laws
Must be authorized to work in the Canada and able to provide documentation verifying eligibility, as required by law

PHYSICAL DEMANDS:

Constantly move around the property by walking for extended periods of time, sometimes for entire duration of shift
Stand for extended periods of time, sometimes for entire duration of shift

WORKING CONDITIONS:

Work is performed outdoors for extended periods of time including up to the entire duration of shift.
Employees are subject to environmental conditions including extreme heat and cold weather. Protection from weather conditions may be provided, but not necessarily from temperature changes

OTHER DUTIES:
Please note this job description is not designed to cover or contain an all‐inclusive list of activities, duties or responsibilities that are required for
this job. Duties, responsibilities and activities may change at any time with or without notice

Benefits(Full Time or Part Time)

Comprehensive Health Plans:Access top-notch Medical, Dental, and Vision coverage for you and your family.
Life and AD&D:Basic Life and Accidental Death Insurance to secure your future with essential protection for you and additional options for your loved ones.
Short-Term Disability (STD): Income protection when you need time to recover.
Long-Term Disability (LTD): Available based on employee group, offering extended support when life takes a turn.
Employee Assistance Program (EAP): Confidential support for mental health, financial, legal advice, and more for everyone in your home
Registered Retirement Savings Plan (RRSP): Build your future with employer-supported retirement savings (based on employee group).
Paid Vacation:Enjoy well-deserved time off to relax, travel, or spend time with family.

UNION:

If this position is union‑represented, employment terms, benefits, and conditions are governed by the applicable Collective Bargaining Agreement (CBA).