Role overview

Long View. A career that helps you get more out of life. A Long View career helps you get more out of life. We don’t just say it, we prove it. Every day. We’re proud of our reputation as one of North America’s most dynamic IT providers — and we’re even prouder of our culture that allows our people to live life to its fullest. At Long View, we create an environment of collaboration and support, of innovation and enthusiasm, of inclusion and belonging. As a member of the Long View team, you’ll see how our company’s core pillars — Integrity, Competence, Value, and Fun — resonate through the workplace. And in a recent survey, 89% of Long View team members rated Long View as a good or great place to work!

The Dynamics 365 CE Solution Delivery Principal Architect is responsible for leading the design, implementation, and delivery of Microsoft Dynamics 365 Customer Engagement (CE) solutions. This role involves working closely with clients to understand their business requirements, designing tailored solutions, and ensuring successful project execution.

The Solution Delivery Lead will also guide and mentor project teams to deliver high-quality solutions that meet client expectations.

A Day in the Life:

Solution Design and Architecture:

Lead the design and architecture of Dynamics 365 CE solutions based on client requirements.
Ensure solutions are scalable, secure, and aligned with industry best practices.
Provide technical guidance and expertise to project teams and clients.
Oversee the development of technical specifications and solution documentation.

Project Leadership:

Manage the end-to-end delivery of Dynamics 365 CE projects.
Develop and maintain project plans, including scope, timelines, and resource allocation.
Monitor project progress and ensure adherence to project plans and budgets.
Identify and mitigate project risks and issues.

Client Engagement:

Act as the primary technical point of contact for clients.
Build and maintain strong relationships with client stakeholders.
Conduct workshops and meetings to gather and validate business requirements.
Provide regular project updates and status reports to clients.

Team Management:

Lead and mentor a team of Dynamics 365 CE consultants, developers, and testers.
Foster a collaborative and high-performance team environment.
Conduct performance reviews and provide feedback to team members.
Ensure team members have the necessary skills and training to deliver successful projects.

Quality Assurance:

Ensure that all deliverables meet quality standards and client expectations.
Conduct code reviews and ensure adherence to coding standards and best practices.
Implement continuous improvement initiatives to enhance solution delivery.

Training and Support:

Provide training and support to clients during and after implementation.
Develop training materials and user guides for clients.
Assist clients with troubleshooting and resolving technical issues.

What You Bring:

Bachelor’s degree in Computer Science, Information Technology, or a related field
Extensive experience in designing and delivering Dynamics 365 CE solutions
Strong project management skills with a track record of successful project delivery
Excellent client engagement and relationship management skills
Leadership experience with the ability to manage and mentor teams
Strong problem-solving and decision-making skills
Excellent communication and interpersonal skills
Microsoft Dynamics 365 certifications (preferred)

What Makes You Extra Awesome:

Experience with Agile and Scrum methodologies
Knowledge of other Microsoft technologies such as Power Platform, Azure, etc
Understanding of data integration and migration strategies

Why Work at Long View:

Great people and culture
Comprehensive benefits plan
Career Growth– Permanent staff positions, paid training, career life planning, and relocation and travel opportunities
Interesting Work– Be part of exciting projects while accessing all the latest technologies
Flexible Environment– A workplace that values the importance of flexibility for personal/professional growth, happiness, and wellness

$122,360 - $160,598 a yearExpected Salary Range plus 15% variable earnings Want to learn more about our culture and life at Long View? Check us out on LinkedIn and Instagram!
Long View’s mission of building the best and most sustainable team-driven organization requires dedicated and ambitious people. Through employee resource groups, impactful and effective conversations, townhalls and various company-wide training, including how to reduce unconscious bias, we are fostering an inclusive environment. We are committed to taking consistent, positive and lifelong action to be a diverse and equitable workplace because we know that the most effective companies are made up of people with varied identities, experiences and backgrounds.
Long View is an equal opportunity employer. If you have any accommodation requests for your interview or the role, please let your friendly Recruiter knowTo help streamline our hiring process, we may use AI-powered tools to support activities such as application review and interview evaluation. These tools assist our team but do not make hiring decisions.

We encourage candidates to share their own experiences and perspectives throughout the process so we can get to know the person behind the application.

We are committed to fair, transparent, and inclusive hiring practices. If you have questions or need accommodation at any stage, please contact us.