Hotel receptionist

• Education: Secondary (high) school graduation certificate
• Experience: Experience an asset

Work setting

• Hotel, motel, resort

Tasks

• Register arriving guests and assign rooms
• Process group arrivals and departures
• Take, cancel and change room reservations
• Provide information on hotel facilities and services
• Process guests' departures, calculate charges and receive payments
• Balance cash and complete balance sheets, cash reports and related forms
• Maintain an inventory of vacancies, reservations and room assignments
• Clerical duties (i.e. faxing, filing, photocopying)
• Answer telephone and relay telephone calls and messages
• Provide customer service
• Greet customers

Computer and technology knowledge

• Word processing software
• Central reservation system (CRS)
• Internet

Personal suitability

• Client focus
• Dependability
• Flexibility
• Organized
• Reliability
• Team player
• Resourcefulness
• Energetic

Screening questions

• Do you meet the language requirements listed in the job posting for the position (English or French)?

Government programs

• Recognized employer

Employment terms options

• Evening
• Flexible hours

Employment terms options

• Day
• Weekend

Other benefits

• Free parking available
• Work Term: Permanent
• Work Language: Bilingual
• Hours: 16 to 32 hours per week