Role overview

The Restaurant Manager plays a crucial role in overseeing daily operations at a busy restaurant, managing a large team of 30+ staff members, and reporting directly to the owner. This position ensures efficient staff management, exceptional customer service, and compliance with food safety standards to maintain high-quality dining experiences.

Responsibilities

Manage and supervise a large team of restaurant staff
Oversee daily operational management and ensure smooth running of the restaurant
Maintain quality assurance standards for food and service
Coordinate staff scheduling and shift management
Control inventory to ensure availability and reduce waste
Provide training and development opportunities to team members
Monitor compliance with food safety regulations and internal policies
Deliver excellent customer service and handle conflict resolution effectively

Required Qualifications

2+ years of experience in restaurant management
Associate degree in hospitality management or related field
Valid FOOD HANDLERS and SMART SERVE certifications
Strong skills in customer service and staff supervision
Proficient in inventory management and scheduling
Experienced in conflict resolution and team leadership
Knowledge of food safety regulations and compliance monitoring