Role overview

ADMINISTRATIVE ASSISTANT (BY-LAW ENFROCEMENT)
The City of Belleville, known as the ‘Friendly City’, is located at the mouth of the Moira River where it meets the picturesque Bay of Quinte. Experience world-class fishing, boating, cycling, and walking along approximately 14 kilometers of waterfront trails. Situated between Toronto and Montreal, and less than one hour from the U.S. border, the City truly is at the center of it all.

Approximately 56,000 people make Belleville their home and over 220,000 live within 30 minutes of the City. We are in close proximity to Prince Edward County where you can discover award winning wineries and numerous beaches including Sandbanks Provincial Park. We are home to Loyalist College of Applied Arts and Technology as well as Albert College, Canada’s oldest co-ed boarding independent private school. The historic downtown core provides numerous restaurants, shopping and live music and theater venues for an amazing cultural experience. Our inviting blend of small town warmth and big city amenities, quality of life and affordable housing make Belleville the perfect place to live, work and play. More information is available at www.belleville.ca

Currently, the City of Belleville has an exciting opportunity for a highly motivated, strategic, and dynamic individual to join our People & Corporate Services Department as an Administrative Assistant (By-law Enforcement). Position Type: Temporary Full Time (anticipated to December 31, 2026)
Number of Positions:One (1)
Department: People & Corporate Services Department
File Number: SV26-116
Location: City Hall (169 Front Street, Belleville, ON)
Hours: 35 hours per week (Monday – Friday; 8:30am – 4:30pm)
Employee Group: Union - CUPE
Salary: Jurisdiction A Grade 7 $31.05 - $35.69 per hour
Closing Date:Friday, October 16, 2026 at 4:30 PM PURPOSE AND SCOPE:
Reporting to the Manager, By-law Enforcement, this position provides administrative support to By-law Enforcement and ensures good customer service is provided to internal and external customers.

KEY RESPONSIBILITIES:
This position will:

Provide customer service, both internal and external, on matters related to the By-law Enforcement section, with a focus on accessibility inclusive of diverse needs
Respond to parking ticket complaints and general by-law inquiries (e.g., property maintenance, yard conditions, littering) in person, by email and by telephone
Process and track parking ticket review requests
Print and distribute parking tickets to facilitate payment processing
Administer contractor parking permit requests and renewals
Manage staff parking permits, including onboarding, renewal reminders, and coordination with Human Resources for staff departures
Prepare and submit monthly Ministry of Transportation (MTO) documentation and associated payments
Provide training and ongoing support for HotSpot parking technology to both staff and residents
Issue temporary and monitor usage of overnight parking permits for residents
Administer annual “On City” parking passes for municipal departments
Receive and log Property Standards complaint forms and provide basic procedural information
Prepare and send registered mail for enforcement orders and other formal notices
Provide status updates to complainants to support improved customer service
Enter and file parking ticket data in the appropriate systems
Compile, produce and disseminate agendas for committees related to activities of By-law Enforcement and attend committee meetings, record minutes and post
Prepare notices of trials and court dockets in connection with parking infractions and prepare related follow-up correspondence, ensuring accessibility for a diverse range of needs
Lead the accounts payable process for the department, including the creation of purchase orders, reconciliation of invoices, and processing cheque vouchers, and maintain records of same
Create and issue invoices in accordance with accounts receivable policies and procedures and initiate revenue collection procedures as directed
Prepare weekly attendance reports for the purpose of payroll
Provide departmental records management support, including maintaining filing system
Assist with counter/phone coverage when needed and be appointed as Commissioner of Oaths to assist
Assist with Municipal Election duties as required
Perform other related duties, as assigned

Note: the above duties and responsibilities are not to be construed as all-inclusive.

EDUCATION/TRAINING/SPECIALIZED SKILLS:
Minimum Qualifications:

Two (2) year college diploma in business, office administration, public relations or accounting.
Current Satisfactory Criminal Record Check (“CRC”) prior to commencing work at the City of Belleville.

Preferred Qualifications:

Completion of workshops/training sessions related to the position.

WORK EXPERIENCE:
Required Qualifications:

Two (2) years, administrative support experience in a public sector office.
Computer literacy with advanced skills in Microsoft Office applications including Outlook, Word, Excel, etc.
Exceptional organizational skills with the ability to manage multiple tasks and priorities in a demanding environment.
Excellent customer service skills, strong verbal and written communications skills
Proven ability to work with professionalism and confidence with all levels of management and the public.
Previous experience working with confidential and sensitive material.

Preferred Qualifications:

Knowledge of the Provincial Offences Act.
Previous administrative experience in a Municipal department
Previous Court/Provincial Offences administrative experience
Previous experience with Vadim, iCompass, Cityview, Adobe Pro and WorkTech.

WHAT’S IN IT FOR YOU:

Competitive market salary
Optional enrollment in the OMERS Pension Plan
Live, work, and play in the beautiful city of Belleville and experience all that it has to offer.

HOW TO APPLY:www.belleville.ca/careers
We thank all applicants who apply but advise that only those selected for an interview will be contacted.

Please be advised that the City of Belleville uses email to communicate with their applicants for open job postings. It is the applicant’s responsibility to include an updated email address that is checked frequently and accepts emails from unknown users. As we send time-sensitive correspondence regarding recruitments via email, it is imperative that applicants check their email regularly. If we do not hear back from applicants, we will assume that you are no longer interested in the job posting.

The City of Belleville is an equal opportunity employer committed to inclusive, barrier-free recruitment and selection processes and work environments. We will accommodate the needs of applicants under the Ontario Human Rights Code and the Accessibility for Ontarians with Disabilities Act (AODA) throughout all stages of the recruitment and selection process. Please advise the Human Resources Division to ensure your accessibility needs are accommodated throughout this process.

Personal information and any supporting material will be administered in accordance with the Municipal Freedom of Information and Protection of Privacy Act (MFIPPA).

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