Role overview

Description

Working at Walker

At Walker, your contribution matters. Become part of a team you can count on and where your health and safety are our priority. Our team of more than 1200 people work in environmental waste management and recovery, renewable energy, paving and construction, aggregates, and emulsions chemistries. We are a fifth-generation, family-owned company founded in 1887, operating from our base in the Niagara Region with facilities across Canada and the United States. We care about the environment, each other, and our neighbours, and give back to our communities. Join us on our journey to build a sustainable future, together.

About the Job

Reporting directly to the Operations Manager, the successful candidate is responsible for the operations including training technicians in a union environment, quality control of service, Health and Safety, MTO and MOE requirements, fleet allocation, truck maintenance issues, and documenting process and procedures. Salary expectations for this position is between $57,000-$62,000 per year based on qualifications and experience.

What You’ll Be Doing

Supervising the day-to-day activities of the operations at the Toronto plant location.
Supervising a team of employees in a union environment and adhere to the policies and procedures.
Work closely with all levels to develop and enforce division quality, health and safety and productivity goals while ensuring all targets are met and maintained.
Health and safety training and conduct quarterly inspections addressing issues and enforcing safety requirements.
Human resources functions including hiring, responding to disciplinary issues, working and maintaining relations with union and HR, bi-weekly payroll through auditing and approving technician hours worked, technician’s vacation, payroll and bonuses.
Ensures truck routes are progressing and managed efficiently on a daily basis through Customer Relations Management software. Liaisons with logistics team and addresses issues as required.
Review driver board to ensure volumes are appropriate to vehicles assigned to routes, routes are in progress, and case files are actioned in a timely manner
Dealing with phone calls and emergencies during supervisor shift.
Ensure quality standards through conducting site and worker inspections and providing additional training as required.
Monitor driver logbooks, equipment availability and inventory to ensure the technicians have the tools required.

Here’s What You Need

Minimum High School graduation or equivalent plus specialized courses equivalent to a one-year diploma or an equivalent level of education.
Greater than three years but less than or equal to four years of customer service and supervisory experience.

A valid G Class Ontario License.

Superior levels of customer service, interpersonal and communication skills to promote and foster relationships with colleagues, existing and potential customers, government agencies and industry associates.

What’s in it for you

You become part of a team you can count on
A comprehensive total rewards package and benefits to support your wellbeing
Leaders who support your growth and success
A workplace that provides the best health & safety practices in industry
Give back to your community with two paid volunteer days annually and opportunities to become involved in events

At Walker, your contribution matters. If you share our commitment to giving back to your community and caring about the environment we’d love to hear from you. Our workplaces strive to reflect the diversity of the communities in which we operate. We welcome applications from qualified candidates of all ethnicities, race, religions, gender identities and expression, Indigenous communities, and persons with disabilities.

Should you require any accommodation in applying for this role, or throughout the interview process, please let us know when contacted and we will work with you to meet your needs. We thank all applicants for their interest, however, only those selected for further consideration will be contacted.