Role overview

13th October, 2026

The Opportunity
Rightway Recruitment is representing a well-established mechanical services company operating across British Columbia. Specializing in commercial HVAC, refrigeration, plumbing, and mechanical services, the company has built a strong reputation for quality workmanship and customer service.

They are looking for an experienced Provincial Service Manager to oversee service operations across BC, supporting a business with approximately 120 technicians alongside an established team of foremen and service coordinators.

This is a senior leadership position focused on improving operational efficiency, team performance, service delivery, and profitability. The role would suit an experienced Service Manager or General Manager looking to take the next step within a larger, growing organization.

Key Responsibilities

Oversee day-to-day mechanical service operations across British Columbia
Lead, mentor, and support service foremen and coordinators
Work closely with regional management to ensure efficient scheduling and service delivery
Monitor technician productivity, billable hours, callbacks, and overall operational performance
Support departmental budgeting, forecasting, and profitability improvements
Develop training initiatives and maintain high standards of workmanship and customer service
Conduct regular site visits and support the resolution of technical and operational issues
Identify opportunities to improve processes, efficiency, and service quality

What You Bring

Strong background in mechanical service operations, including HVAC, refrigeration, plumbing, or gas services
Proven experience managing service teams, foremen, or multiple operational departments
Strong technical understanding of commercial mechanical systems
Experience improving operational efficiency, productivity, and profitability
Confident managing budgets, operational KPIs, and service performance
Excellent leadership, communication, and problem-solving skills
Adaptable, approachable, and comfortable working within an established leadership team
Experience with ServiceTitan or similar service management software is an asset
A Red Seal or equivalent trade qualification is preferred but not essential.

Working Environment

Primarily office-based in Port Coquitlam, with regular field visits
Work closely with senior leadership and regional management
Operational leadership role rather than a hands-on trade position

Compensation & Benefits

Base Salary: $130,000–$160,000
Potential Total Compensation: $160,000–$220,000, including performance-based bonuses
Company vehicle or car allowance, plus gas card
Comprehensive employee benefits
Employer-funded retirement contributions: 4% after 6 months, 8% after 1 year, and 12% after 2 years
3 weeks vacation, with additional entitlement based on service
Ongoing professional development and career progression

Why This Role?

Oversee a large provincial mechanical service operation
Strong compensation package and exceptional retirement benefits
Join an established business with continued investment in growth
Opportunity to make a meaningful impact on operations and team development
Long-term career growth within an expanding organization

Interested in learning more? -Contact Rightway Recruitment for a confidential conversation about the opportunity.