Role overview

Location

Canada

Region

Ontario

City

Toronto

Career Area

Retail Sales

Experience Level

Early Careers

Job ID

WD-0045008

Description and requirements

Built on Service. Driven by Connection.

In this role, you’ll manage and operate a Hilti Store to maximize walk-in sales and support smaller field accounts, all while delivering exceptional customer service. You’ll help construction professionals find the right solutions, demonstrate cutting-edge products, and build trusted relationships that last. This isn’t just retail—it’s hands-on partnership that drives productivity, safety, and sustainability while accelerating your career.

What You’ll Do

This position is not eligible for employer-sponsored work authorization or visa sponsorship (including initial, transfer, or extension), and candidates must be authorized to work in the Canada at the time of application and remain authorized for the duration of employment without the need for sponsorship.
Sell, service, and promote the full Hilti product line directly to walk in customers and smaller field accounts; create innovative ways to drive sales through merchandising and product demo efforts.
Review and analyze all shipping documents and sales trends; identify and make corrections to ensure correct inventory levels are on hand to drive sales.
Post receipts, disbursements, and material returns; review reorder recommendations to ensure adequate replenishment of the Hilti Store.
Expedite customer backorders and switch to locations that meet customers’ delivery requirements with the most cost-effective mode of transportation.
Reconcile opening, closing, and annual physical inventories for the Hilti Store.
Audit Hilti Store cycle counts, backorders, unconfirmed orders, and manual stock status transactions to ensure inventory levels are correct and consistent.
Maintain a clean and organized work area and storefront at all times; keep assigned equipment in good order.
Additional duties as assigned.

What You’ll Bring

High School Diploma or GED required; bachelor’s degree preferred or equivalent work experience.
Previous customer service and/or sales skills preferred.
Ability to lead change and adapt to a fast paced, dynamic environment.
Excellent written, verbal, and presentation skills.
Drive to develop strong and sustainable customer relationships.
Must be willing to relocate within 18-24 months.

What's In It for You

The salary range for this role takes into account the wide range of factors that are considered in making compensation decisions including but not limited to skills sets; experience and training; licensure and certifications; and other business and organizational needs. The disclosed range estimate is for this particular job posting. Please be advised that a different location may result in a different range. At Hilti, it is not typical for an individual to be hired at or near the top of the range for their role and compensation decisions are dependent on the facts and circumstances of each case.

A reasonable estimate of the current range is $60,000 - $62,000 with bonus at target of 11.5%.

You’ll receive a generous compensation package for the work that you do with the possibility to earn bonus for going above and beyond. You’ll get great benefits including Medical and Dental insurance, generous Paid Time Off (including 2 days to go and give back to your local community however you want) educational reimbursement, health and wellness days – the list goes on.

Why Hilti

Hilti is a global leader in construction innovation, with more than 34,000 team members across 120 countries. Guided by our purpose, Making Construction Better, we’re driven to keep learning, growing, and finding new ways to make a lasting impact. Here, you’ll be empowered to use your strengths, work with a global and inclusive team, and take on meaningful challenges. At Hilti, you’ll have the chance to make your ideas, achievements, and growth real through purpose, passion, and teamwork.

Working Conditions: Working conditions include a combination of retail store, hands-on training exercises, meetings, workshops, and presentations. Occasional travel may be required and could include sales calls to customers’ offices and/or jobsites.

Adverse Working Conditions:

Hands-on training requires the use of power tools in simulated jobsite conditions
Job requires walking on construction sites and uneven surfaces, and may include climbing scaffolding, ladders, and stairs during all seasons of the year
Construction jobsites may expose Hilti Store Representatives to excessively loud noises; ear protection is strongly encouraged and may be required on some jobsites

Safety Equipment Required:

Hardhat, safety vest, safety glasses, gloves, steel toe boots, and long pants required for working jobsites
Must observe and abide by any and all safety regulations as required by Hilti, OSHA, and General Contractors

Physical Requirements:

Must be able to walk on construction projects, climb scaffolding, and lift and carry up to 65 pounds of Hilti product

Hilti, Inc is committed to employing a diverse workforce. Qualified applicants will receive consideration without regard to race, color, religion, sex, national origin, age, sexual orientation, gender identity, gender expression, veteran status, or disability.

Our Commitment to Inclusion

At Hilti, inclusion is a key focus in how we work, lead, and grow together. We are committed to embracing diversity of thought and creating an environment that is inclusive of everyone, everywhere. We continuously strive to ensure every voice is valued and every team member feels empowered to contribute. By building on this foundation, we strengthen our teams, our innovation, and our impact, making construction better together.