Lead Quality Specialist

Role Summary

The Lead Quality Specialist supports the implementation and day-to-day execution of quality assurance and quality control processes across company operations and projects. Reporting to the QA Manager, this role assists with inspections, audits, documentation, issue tracking, and compliance monitoring to help ensure work is completed in accordance with company requirements, client expectations, applicable codes, and project specifications. The Lead Quality Specialist works closely with project teams and operational staff to promote consistency, accountability, and continuous improvement.

Why This Role Matters to Modern Niagara

The Lead Quality Specialist plays a critical role in ensuring that Modern Niagara consistently delivers safe, high-quality, and compliant projects that meet client expectations and industry standards. By supporting quality assurance and quality control processes across projects and operations, this role helps reduce risk, improve project performance, strengthen client confidence, and drive a culture of continuous improvement throughout the organization.

Key Impact / Purpose

• Ensure Quality and Compliance
• Drive Continuous Improvement and Risk Reduction
• Support Successful Project Delivery

Duties and Responsibilities:

• Support the implementation and maintenance of quality assurance and quality control processes, procedures, and documentation.
• Assist with inspections, audits, site reviews, and verification activities to confirm compliance with project and company requirements.
• Review and maintain quality records, reports, checklists, and related documentation for accuracy and completeness.
• Track deficiencies, non-conformances, and corrective actions, and follow up with project teams to support timely resolution.
• Assist in monitoring compliance with client specifications, internal standards, applicable codes, and regulatory requirements.
• Provide support to project teams in the preparation and execution of quality plans, inspection activities, and turnover requirements.
• Gather, analyze, and communicate quality-related information to the QA Manager and project stakeholders.
• Participate in training, toolbox talks, and awareness activities that promote quality expectations and continuous improvement.
• Work collaboratively with field staff, supervisors, subcontractors, and support teams on quality-related matters.
• Maintain a professional and proactive approach in supporting quality objectives across office and field environments.

Must-haves:

• Post-secondary education in construction, engineering, quality, or a related field, or 5+ years of journeyperson practical experience.
• Typically, 2 to 5 years of related experience in quality assurance, quality control, compliance, or 5 + years of journeyperson construction experience.
• Working knowledge of construction processes (including mechanical piping knowledge), inspections, documentation, and quality requirements.
• Experience in large-scale mechanical projects including Healthcare Facilities, Government Facilities, and/or High-rise Buildings.
• Ability to read and interpret drawings, specifications, procedures, and standards.
• Proficiency with Microsoft Office applications, including Word, Excel, Outlook, and PowerPoint.
• Strong organizational skills, attention to detail, and the ability to follow through on assigned tasks.
• Ability to communicate effectively and work collaboratively in both office and field settings.

This is a new position, and the salary range is between $95,000 - $115,000

Modern Niagara offers a competitive total compensation package including:

• Performance based bonus opportunities.
• Defined Contribution Pension Plan with a generous employer contribution.
• Flexible Health and Dental benefits with tiered options to meet the needs of you and your family.
• An annual health spending account to support your overall wellness.
• 24/7 confidential support through our Employee and Family Assistance Program with access to comprehensive resources and professional services.
• A competitive vacation package with additional vacation granted throughout your tenure with the organization.
• Employer Paid Parental Leave Top Up.
• Annual Community Day dedicated to volunteering and giving back to the communities where we live and work.
• Corporate Discounts through various vendors across Canada for programs such as fitness, mobile phones, travel, home and auto insurance and many others.
• Here at Modern Niagara, because we know our people are the best in the industry, we pride ourselves on providing a total compensation package that rewards employees for their hard work and supports employees and their families in their overall wellbeing.

About Modern Niagara

Who We Are
Modern Niagara helps building owners, managers, and general contractors meet the mechanical, electrical, integrated building technology, and building services needs of their buildings across Vancouver, Calgary, Edmonton, Toronto, Southwestern Ontario, and Ottawa.

We are committed to having a positive and meaningful impact on Canada’s infrastructure — and on the communities where we live, learn, work, and heal. We build for life.

Our Culture & Values
We value passion, initiative, determination, professionalism, and teamwork.

Health and safety are embedded in everything we do, and our award-winning safety culture consistently performs well above industry standards.

Diversity, Equity & Inclusion at Modern Niagara
We are committed to building a diverse, equitable, and inclusive organization where everyone has access to opportunity, feels a sense of belonging, and can thrive.

We actively work to remove barriers faced by members of equity-seeking groups (including women, Indigenous, Black, racialized, 2SLGBTQIA+ people, people with disabilities, and newcomers to Canada) in the construction industry.

We encourage applications from candidates of all backgrounds and lived experiences and are committed to a barrier-free hiring process.

If you require accommodation at any stage of the recruitment process, please contact us at careers@modernniagara.com so we can make appropriate arrangements.

We appreciate every applicant’s interest in joining Modern Niagara. Only those selected for an interview will be contacted.