Role overview

DescriptionThe Property Superintendent is responsible for overseeing the day-to-day operation, maintenance, repair, and custodial services of the Frankfort Family Reena Residence (FFRR), a newly developed supportive housing residence located at 165 Elm Ridge Drive, Toronto, ON M6B 1B5.

Reporting to the Facilities Supervisor, the Property Superintendent performs preventative and corrective maintenance, responds to resident requests, and ensures the building is safe, clean, and operating efficiently. The role also supports a variety of operational activities, including move-ins and move-outs, suite inspections, tenant communications, and coordinating contractors and service providers.This is a live-in position, offering the opportunity to reside in a designated one-bedroom apartment within the Frankfort Family Reena Residence (FFRR), providing convenience while supporting the operational needs of the building and fostering a strong connection with the residential community.

The successful candidate must possess a valid Ontario driver's licence and have access to a reliable vehicle.Please Note: This posting is for a newly created position that is currently vacant.

Reena is committed to promoting diversity, equity, and inclusion in all aspects of our work. We believe that diverse perspectives are essential for addressing complex social challenges effectively. We actively engage with individuals and communities from different backgrounds and experiences to ensure our programs and initiatives are inclusive and accessible to all. By embracing diversity, we strengthen our mission and create a lasting impact on the lives of those we serve.

Additional Information
We use AI-supported technology to help sort applications according to role-specific criteria, but all decisions throughout the hiring process are made by human reviewers.
Key Responsibilities

Responds to resident and/or employer’s requests, preventative initiatives and directives to perform building maintenance, repairs and custodial services
Cleans common areas, including vacuuming, dusting, stripping and waxing floors, disinfecting garbage systems and other tasks as assigned
Ensures all equipment and systems at assigned locations are operated in a safe and efficient manner, and in compliance with all applicable government codes and regulations
Act as first point of contact, and ensures immediate action/maintenance of exterior landscaping, including snow removal, salt distribution and other tasks as assigned
Initiates preventative maintenance, based on the requests entered in OTS, in accordance with the Facilities Supervisor
Completes systematic property inspections of all building systems and physical building on a regular basis, documenting with established systems
Assists with moving and set up, as required, and coordinating logistics
Engages with contractors and service providers, as required, within pre-approved guidelines
Maintains accurate records, reports and documentation as required
Coordinates the waste disposal as required
Complies with all applicable health and safety requirements/legislation and any other applicable legislative requirements to ensure adherence to at all times and reports any issues and/or concerns immediately to the appropriate parties and follows up as required
Act as the first point of contact with contractors and other third-party vendors
May be required for back up or relief for the Superintendent position at other locations as needed
Other duties as assigned

Qualifications

Minimum high school diploma required
Ability to travel and possess own vehicle
Minimum 3 years’ experience in a property service/superintendent/maintenance capacity required
Valid Ontario driver’s license in good standing required
Shift work may be required
Experience and knowledge of plumbing, electrical, and painting required
Certificates in any of the following preferred: Electrical, Plumbing, HVAC Technician, Facilities Technician, is an asset
Able to plan and organize a variety of maintenance and repair tasks
Self-motivation, initiative and flexibility
Knowledge of and able to use a variety of tools
Some experience with an order tracking system
Knowledge with Microsoft Office suite

Working conditions

Frequent interruptions of work
Work may involve outdoor work, small spaces
Must be available, by phone, 24 hours and on call on days required

Physical Conditions

Ability to lift greater than 50 lbs
Bending, twisting, repetitive movement, above/below shoulder activity
Able to stand for long, push and pull

Reena is committed to providing accessible employment practices that are in compliance with the Accessibility for Ontarians with Disabilities Act (‘AODA’). If you require accommodation for disability during any stage of the recruitment process, please notify Human Resources.
What we offerIn additionally to your hourly rate you will receive:

Accommodation: This position includes on-site accommodation, where you will be provided with a one-bedroom apartment in this FFRR building. The apartment includes basic cable television and a basic landline telephone for your convenience. You will also receive:

One designated parking space.
Tool allowance to support your job responsibilities.
Footwear and clothing allowance appropriate for the role.

This is a unionized position; therefore, monetary entitlements, benefits, and working conditions are governed by the Collective Bargaining Agreement