Role overview

Benefits:

Dental insurance
Free uniforms
Health insurance
Opportunity for advancement
Training & development
Vision insurance

Job Summary
The Administrative / Field Assistant is an entry-level position that supports restoration and reconstruction projects through administrative assistance and on-site support. This role works closely with coordinators, project managers, and field technicians to help ensure jobs run smoothly from start to finish. This position offers room to grow, with training provided in estimating, office administration and in the contents processes for motivated individuals. This is a Full-Time position.
This role involves a mix of office and field work and may require travel, overnight stays, and on-call availability.

Key Responsibilities
Administrative & Office Support

Assist with job documentation, estimates, and inventories (training provided)
Help prepare non-restorable and salvageable contents lists
Enter job notes, photos, and updates into company systems
Support scheduling and job tracking

Field & Job Site Support

Assist with job site coordination and technician support
Conduct site visits to document progress and take photos
Help ensure proper handling, packing, cleaning, and return of contents
Support supervisors in maintaining job quality and timelines

Coordination & Communication

Communicate with internal teams regarding job status
Provide professional customer service to clients and team members
Assist with resolving job issues under supervision

Position Requirements

Valid driver’s license with acceptable driving record
Willingness to travel and stay overnight at out-of-town job sites when required
Availability for on-call rotation, including evenings or weekends
Strong organizational skills and attention to detail
Willingness to learn and grow within the company
Strong English proficiency required.

Preferred (But Not Required) Qualifications

Experience in administrative support, construction, or field assistance is a plus
Strong communication and customer service skills
Managing experience at any level an asset

Note: No prior restoration experience is required. We are willing to train reliable, motivated candidates and provide a clear path for advancement.

Physical & Work Environment Requirements

Ability to lift up to 50 lbs
Ability to work in active job site environments
Comfortable working in variable conditions

Please apply if you think you have what it takes to serve others and deliver a world-class service when others need it the most. We are looking forward to discussing this opportunity with you.
We are an Equal Opportunity Employer