Front Desk Reception/Patient Care Coordinator

Front Desk Receptionist / Patient Care Coordinator

Join Our Team at Laser Spinal Decompression Clinic

Do you love helping people? Are you the type of person who naturally notices what needs to be done before anyone asks? Do you thrive in a fast-paced environment where every day is different?

If so, we’d love to meet you.

At Laser Spinal Decompression Clinic, we help people suffering from chronic back pain, sciatica, disc injuries, arthritis, and neuropathy get their lives back. Every person who walks through our doors is looking for hope, and our front desk team plays a huge role in creating an exceptional patient experience from the moment they arrive.

We are looking for someone who is warm, organized, dependable, and genuinely enjoys making people feel cared for.

What You’ll Do

As our Front Desk Receptionist / Patient Care Coordinator, you’ll be responsible for:

• Greeting every patient with warmth and enthusiasm
• Creating a welcoming, positive first impression
• Checking patients in and out efficiently
• Answering incoming phone calls with professionalism and compassion
• Scheduling and managing appointments
• Processing daily payments and transactions
• Communicating with our doctors and treatment team to ensure a seamless patient experience
• Keeping the front desk organized and running smoothly
• Helping wherever needed to support the team and our patients

We’re Looking For Someone Who Is:

• Friendly, positive, and genuinely enjoys helping people
• Exceptionally organized and detail-oriented
• Comfortable multitasking in a busy clinic
• Confident using computers and learning new software
• A strong communicator
• Reliable and accountable
• A proactive problem solver who takes ownership of their work
• A true team player who is willing to jump in wherever needed

Qualifications

Previous experience as a receptionist, medical office assistant, healthcare assistant, or in customer service is considered an asset—but it is not required.

We are happy to train the right person.

For us, attitude, work ethic, and ownership are far more important than experience.

How to Apply

Please email the following to

1. Your resume

2. A short selfie video (2–3 minutes) answering these three questions:

• Tell us three fun facts about yourself.
• Why do you think you’d be a great fit for this position?
• What is one part of this job that might make you nervous?

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We can’t wait to meet you!