Role overview

DWK Enterprises Ltd. dba Oishii Express Japanese Restaurant is looking for a qualified Food Service Supervisor.

Supervise and coordinate the activities of cooks, servers, kitchen helpers and other food service staff.
Prepare staff schedules, assign duties and monitor employee performance.
Train new staff in job duties, food safety procedures, customer service and restaurant standards.
Ensure food and service meet quality control standards.
Maintain cleanliness, sanitation and workplace safety in all food service areas.
Respond to customer questions, concerns and complaints in a professional manner.
Monitor food supplies, ingredients and other restaurant inventory.
Arrange orders for food, beverages, supplies and equipment when required.
Keep records of sales, inventory, staff schedules, supplier orders and daily restaurant activities.
Assist with food preparation, cooking and serving when needed.
Ensure the restaurant follows health, safety, sanitation and food handling regulations.
Support the owner and management team to improve customer satisfaction, staff productivity and daily operations.

Education: High School
Experience: 1-2 years
Experience in Japanese restaurant operations is considered an asset.
Strong leadership, communication, problem-solving and customer service skills are required.
Ability to supervise staff and work in a fast-paced restaurant environment is required.
Knowledge of food safety procedures, inventory control and restaurant operations is an asset.
Must be reliable, organized and able to work flexible shifts, including weekends and holidays if required.