Sales Support & Administrator

Position Summary

At Macdonald's Home Health Care, our Sales Support & Administrator plays a crucial role in supporting the Sales Team, clients, and healthcare professionals. The successful candidate will work closely with experienced Seating & Mobility Consultants, assisting with core aspects of the sales process, including managing quotes, equipment orders, communication with medical professionals, funding agencies, managing lead software system and phone support. The ideal candidate will thrive in a fast-paced, high-growth team environment, and maintain a positive attitude amidst changing priorities.

Key Responsibilities

• Managing and coordinating phone calls, emails, and appointments.
• Preparing and organizing documentation, quotes, and work orders for the Sales Team.
• Providing support to all Sales Team members as the office's primary contact point.
• Performing general administration tasks.
• Managing and qualifying online leads through software.
• Distributing and managing leads and products to Seating & Mobility Consultants.
• Coordinating equipment assembly with service technicians.

Required Qualifications

• Microsoft Office knowledge, computer software, and internet proficiency
• Excellent verbal and written communication skills
• Team-oriented and dependable with a strong work ethic
• Highly organized and detail-oriented
• Effective multitasking abilities
• Ability to handle administrative tasks independently while maintaining communication with all company departments
• Knowledge and understanding of the BC Healthcare system is an asset
• Experience with a CRM or inventory management system is an asset

We encourage everybody to apply even if they don’t meet all the qualifications.MHHC values diverse backgrounds and perspectives.

What we offer:

At MHHC, we are proud to provide our employees with the following competitive benefits and rewards package. We offer:

• Fair and attractive compensation
• Comprehensive benefits package
• Eligibility to the company's bonus plan
• Generous vacation package
• RRSP/DRSP match program
• Tenure recognition through our Anniversary Rewards Program
• Employee Referral Bonus Program
• Monday - Friday working hours

Macdonald's Home Health Care is proud to be an equal opportunity employer. We are dedicated to making life accessible for everyone, and that commitment extends to ensuring our workplaces are inclusive and accessible. If you require support or adjustments at any stage of your application, please contact us at hr@macdonaldshhc.com — we’re here to help.