Role overview

Do you enjoy building a rapport with customers and better understanding their needs?

Are you sales oriented?

If you’ve answered yes to these questions, then come join our team at Bartle & Gibson!

We are currently in search of a career orientated person to join our Customer Service team on both the plumbing and electrical side. The position operates in a fast paced, dynamic, rewarding environment and will assume responsibility for all counter sales and product returns while providing expertise as a member of the customer service team.

DUTIES AND RESPONSIBILITIES

Offering exceptional customer service at our counter and over the phone
Responding to inquiries and processing incoming calls and orders
Processing orders in the system
Sourcing materials for customers when currently not in stock
Consistent training and understanding of current products
Developing and maintaining positive customer relationships
Handling returns as required
Keeping counter and sales area clean
Merchandising and showcasing product
Other duties as required

SKILLS AND COMPETENCIES

Exceptional customer service skills
Ability to develop long-term relationships and generate referrals from your customers
Excellent communication skills
Impeccable organizational skills with high attention to detail
Time management & multitasking skills to serve several customers at the same time
Strong networking skills, outgoing personality
Self-motivated; able to function effectively both independently and as a member of a team
Proven ability to learn quickly and work effectively in a fast-paced work environment

EXPERIENCE AND EDUCATION

Minimum High School Diploma or equivalent required
Post-Secondary courses in Plumbing, Electrical or Heating are considered an asset
Knowledge of the Plumbing, Electrical and Heating industry or a background in plumbing products would be considered an asset

WHY WORK FOR US

Company paid benefits
Employee and Family Assistance Program (EFAP)
Profit sharing
RRSP match
Paid sick days
Career growth
#GIVEBACK Program – Volunteer Day
Personal Milestone Recognition Program
Perkopolis Partnership
Safety shoe reimbursement
Employee Referral Bonus Program
Employee discounts on in store purchases

OUR MISSION

Supplying the right solutions at the right time with our expert customer care throughout Western Canada.

OUR VISION

Be the preferred wholesaler by providing superior customer experiences.

FIND OUT MORE

Check us out online:https://www.bartlegibson.com/

Follow us on LinkedIn: https://www.linkedin.com/company/bartle-&-gibson/

Like us on Facebook:https://www.facebook.com/bartlegibsonltd/

Follow us on Instagram: https://www.instagram.com/bartlegibsonltd/

Final candidates will be required to undergo an assessment and security screening, including a criminal record check. Employment is subject to screening completion that is satisfactory to Bartle & Gibson.

#BG01

$21-$25 an hour