Administrative Assistant | Reception - Kamloops

Join a Team That Makes a Difference

Coast Claims Insurance Services is an
independent adjusting firm providing professional claims services across
Western Canada. Our team is committed to delivering responsive, professional,
and compassionate support to clients and insurance partners while fostering a
collaborative workplace for our employees.

In this role, you will provide essential administrative, reception, and claims support, helping ensure claims are managed efficiently and clients receive outstanding service. As one of the first points of contact for our office, you will play an important role in creating a positive experience for clients, vendors, and visitors through professional and responsive customer service.This position is ideal for someone who enjoys working in a fast-paced professional environment, thrives on organization and accuracy, and takes pride in supporting others.

As a key member of the team, you will
contribute to file management, document preparation, billing administration,
and client service while working closely with experienced insurance
professionals.

What You'll Do

Key responsibilities include:

-

·
Provide
administrative and claims support to a team of adjusters.

·
Prepare,
proofread, and process reports, correspondence, invoices, and other
claim-related documents.

·
Open,
maintain, and update electronic claim files and information systems.

·
Support
billing, invoicing, accounts receivable, and payment processing activities.

·
Coordinate
claim-related documentation, requests, and supporting information.

·
Deliver
professional reception and customer service to clients, vendors, and
stakeholders.

·
Help
ensure claims files are managed accurately, efficiently, and in accordance with
company procedures.

·
Serve
as the first point of contact for the office by professionally greeting
visitors, answering and directing incoming calls, and responding to general
inquiries.

·
Managing
incoming and outgoing mail, courier shipments, and priority post.

What You'll Bring

-

· Administrative
or office support experience, preferably within insurance, legal, financial, or
other professional services environments.

·
Strong
organizational skills and the ability to manage multiple priorities and
deadlines.

·
Excellent
written and verbal communication skills.

·
High
attention to detail and a commitment to accuracy.

·
Experience
preparing professional correspondence, reports, and business documents.

·
Proficiency
in Microsoft Office applications, including Word, Outlook, and Excel.

·
Strong
data entry and keyboarding skills.

·
Professional
judgment and discretion when handling confidential information.

·
Experience
with invoicing, accounts receivable, or bookkeeping processes is considered an
asset

Why Join Coast Claims?

At
Coast Claims, we recognize that our people are our greatest asset. We are
committed to providing a supportive and professional work environment where
employees can contribute and maintain a healthy work-life balance.

We offer:

• Comprehensive

benefits package & Employee Assistance Program (EAP)

• Company-matching

RRSP program

• Six paid

sick days annually

• A

healthy work-life balance

• Paid

vacation entitlement

• Monday

to Friday, 8:30 a.m. to 4:30 p.m.

• Supportive

and collaborative team environment

• Meaningful

work supporting clients through challenging situations

Coast Claims Insurance Services is committed to fostering an inclusive and respectful workplace. We welcome applications from all qualified individuals and encourage candidates from diverse backgrounds to apply.

We thank all applicants for their interest; however, only those selected for an interview will be contacted.

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