Hospitality Services Coordinator

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Hospitality Services Coordinator

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Employee Status: Regular Full Time

Target Start Date:July 17, 2026

Salary:$65,000 to $80,000

Cost of Living Allowance:$13,200 per annum, paid in equal payments each pay period.

Company:Regional Recreation Corporation of Wood Buffalo

Department: Hospitality

Location:Fort McMurray, Alberta

Requisition #: 2021728

Please Note: The job posting will remain active until the position has been filled

Join Our Hospitality Team at the Regional Recreation Corporation (RRC)!

At the RRC, we believe that together we create community and we are looking for an organized, collaborative, and detail oriented Hospitality Services Coordinator to help bring that vision to life. This is an exciting opportunity for someone who thrives behind the scenes, enjoys improving processes, and is passionate about supporting exceptional guest experiences.

As the Hospitality Services Coordinator, you will play a key role in supporting the success of our food and beverage operations by coordinating inventory management, training programs, operational standards, reporting, and continuous improvement initiatives. Working closely with culinary, front-of-house, and events teams, you will help ensure our hospitality operations run efficiently, consistently, and to the highest standards.

Our core values: Safety, Collaboration, Innovation, Sustainability, and Diversityare woven into everything we do. They guide how we support our teams, serve our guests, and strengthen our community. In this role, you will help foster a culture of accountability, continuous improvement, and operational excellence while ensuring our hospitality teams have the tools, resources, and support they need to succeed.

What You'll Bring

You are a highly organized and proactive professional who enjoys bringing structure to complex operations and finding opportunities to improve how work gets done. You have a keen eye for detail, a passion for continuous improvement, and the ability to build strong relationships across teams. Whether you are coordinating training programs, managing inventory processes, analyzing operational data, or supporting service delivery, you approach every task with professionalism, accountability, and a solutions focused mindset.

Most importantly, you are someone who values collaboration, believes that exceptional guest experiences begin with exceptional operational support. You take pride in creating an environment where both employees and guests can thrive.

If you are ready to make a meaningful impact behind the scenes while helping deliver outstanding hospitality experiences, we would love to hear from you!

We Offer Great Benefits & Perks – We Take Care of Our People

• Competitive Salary: $65,000 to $80,000

• Cost of Living Allowance: $13,200 per annum, paid in equal payments each pay period.

• Vacation Days, Earned Time Off and Personal Leave Days as we believe in having a work life balance.

• Comprehensive Health, Vision & Dental Package

• RRSP Options

• Employee Assistance Program

• Development Opportunities

• Membership Credit

• Team Celebrations

• Recognition Programs

• Staff Discounts

Your Role

The Hospitality Services Coordinator supports the day-to-day operational effectiveness of RRC Hospitality Services by coordinating inventory controls, onboarding and training programs, operational standards, policy compliance, and service execution across food and beverage operations.

Working closely with kitchen, front-of-house and events teams, this role is responsible for supporting systems, processes, and standards, playing a key role in improving operational efficiency and ensuring teams have the tools, training, and resources required to succeed.

Your Impact

• Develop, maintain, and update operational policies, procedures, and standard operating procedures (SOPs).

• Coordinate inventory management processes across hospitality operations.

• Complete and support regular inventory counts and reconciliations.

• Maintain inventory tracking systems and reporting tools.

• Assist with food and beverage cost analysis and variance reporting.

• Support recipe costing, menu costing, and product standardization initiatives.

• Work with culinary and operational teams to identify waste reduction and cost-saving opportunities.

• Coordinate onboarding programs for new hospitality employees.

• Maintain training materials, operational manuals, and departmental resources.

• Track employee training completion and competency requirements.

• Prepare and maintain operational reports, dashboards, and performance metrics.

• Track key performance indicators related to labour, inventory, food cost, training compliance, and service delivery.

• Maintain accurate operational records and documentation.

• Assist with the administration of the Asset Management Program and preventative maintenance scheduling.

• Monitor asset performance and maintenance requirements to support operational reliability.

• Collaborate with kitchen and front-of-house teams to support exceptional guest experiences, maintain food and beverage quality standards, and ensure operational consistency.

• All other duties as assigned by the Manager, Hospitality Services.

Your Accomplishments

• Food Safety Certification

• WHIMIS Certification

• First Aid/CPR/AED Certification

• Pro Serve Certification

• Protect Certification

• Minimum three (3) years of experience in hospitality, food and beverage, catering, banquet, restaurant, or event operations.

• Completion of Hospitality Management program from an accredited college or university is considered an asset

• Strong understanding of hospitality and food service operations.

• Knowledge of inventory management, food costing, and operational reporting.

• Ability to develop and document procedures and training materials.

• Strong organizational and project coordination skills.

• Excellent communication and interpersonal abilities.

• Proficiency in Microsoft Office and hospitality management systems.

• Ability to analyze operational data and identify opportunities for improvement.

• Strong attention to detail and commitment to service excellence.

Other Requirements

• Valid Class 5 Driver’s License

• Criminal Record Check with vulnerable sector check

Working Conditions

• This is a full time position that is not limited to only days but also including evenings and weekends as required.

• The work environment is a standard office and lounge setting requiring the use of office equipment, food preparation and storage equipment.

• While performing the duties of this job, the employee may work in outside weather conditions. The noises level in the work environment is moderate- loud.

• While performing the duties of this job, the employee is frequently required to walk, sit, talk, or hear. The employee is frequently required to use hands and fingers to handle, feel or operate tools or controls; and reach with hands and arms. The employee is frequently required to climb, balance, stoop, kneel, crouch or crawl.

• The employee may occasionally lift or move up to 50 pounds.

• This position may require travel between our various facilities within the Wood Buffalo Region. Access to reliable transportation is necessary.

We Value Safety

All employees are responsible and accountable for Regional Recreation Corporation’s health and safety policy. All employees at every level should be familiar with the requirements of the Alberta Occupational

Health and Safety legislation as it relates to their work processes. The employee is expected to adhere to all company policies and to act as a role model in the adherence to policies. These statements are intended to describe the general nature and level of work involved for this job. It is not an exhaustive list of all responsibilities, duties and skills required of this job.

We would like to thank all applicants in advance for submitting their resumes. Please note, only those candidates chosen to continue through the selection process will be contacted.

The RRC is an equal opportunity employer and values diversity, equity, and inclusion. We will gladly provide accommodations upon request for applicants with any barriers and/or disabilities during the recruitment process. We appreciate all candidates who apply for this position; though only those selected for an interview will be contacted.

Please visit our careers page to see more job opportunities.