Operations and Marketing Coordinator

About PharmAchieve
PharmAchieve, where "Education is Our Passion," is Canada's largest pharmacy training organization. Each year, we train approximately 1 in 7 pharmacists in Canada, including around 60% of all Canadian pharmacy graduates and thousands of International Pharmacy Graduates (IPGs) preparing for the PEBC exams. We are also a leader in offering accredited courses that enable pharmacists to legally perform regulated acts such as injecting, prescribing, and billing public or private insurance. Recognized for our excellence, PharmAchieve has been named one of the Globe and Mail's Top Growing Companies for five consecutive years.

About the Role
We are seeking an energetic, organized, and creative Operations and Marketing Coordinator to join our fast-paced team. This is a newly created role designed to support our ongoing business growth and expanding course offerings. In this hybrid role, you will serve as the primary face and voice of our organization, delivering exceptional customer service to our students while keeping our office, studio, and marketing initiatives running smoothlyThe ideal candidate is comfortable working in a fast-paced environment, is a strong problem-solver, can manage busy calendars, and has an eye for graphic design and marketing.
Workdays: Saturday, Sunday, Tuesday, Wednesday, Thursday (Full-Time; Days off: Monday & Friday)
Location: In-office, with flexibility for occasional remote work on select weekends when lectures/tasks allow.

Responsibilities

• Act as the first point of contact for student inquiries via phone and email, providing prompt, professional, and friendly assistance.
• Ensure a welcoming and organized office environment, including tracking and restocking kitchen and facility supplies.
• Support the onboarding and offboarding of team members.
• Process contractor invoices and keep track of incoming receipts.
• Organize and book schedules for lecturers across different cities, including our clinical injection courses.
• Set up on-site studio equipment and space before live and recorded lectures begin.
• Provide tech support and administrative help to remote lecturers and team members during live sessions and trainings.
• Design graphics, flyers, social media posts, and course handouts using Canva or other design software.
• Assist with the setup, delivery, and tracking of promotional marketing campaigns.

Qualifications & Requirements

• University degree in a related field (e.g., Communications, Marketing, Business Administration) or 1–2 years of relevant practical experience in an administrative, customer service, or marketing support role.
• Proficient with Microsoft 365 (Word, Excel, Outlook, Teams).
• Comfortable using Canva (or similar graphic design software).
• Basic coding knowledge (HTML/CSS) is a plus, but not required.
• Excellent phone and written communication skills; comfortable greeting students and being the public face of the company.
• Thrives in a fast-paced environment and is available to work full-time hours, including weekends.

Why Join PharmAchieve
Professional Growth: Continuous learning and development opportunities, along with prospects for advancement within the company.
Collaborative Environment: Work with a team of passionate and dedicated professionals.
Company Perks: Competitive hourly wage, free on-site parking, and nurturing office environment.

Accessibility and Equal Opportunity
PharmAchieve is committed to fostering a diverse, inclusive, and barrier-free workplace. As an equal-opportunity employer, we celebrate diversity and make employment decisions based on qualifications, merit, and business needs.In compliance with the Accessibility for Ontarians with Disabilities Act (AODA), we are dedicated to providing accommodations during the recruitment process and throughout your employment. If you require accommodations to participate fully in our processes, please contact Helia@pharmachieve.org so we can assist you.