SAP BRIM FICA and Cash – Functional Resource

Role: SAP BRIM FICA and Cash Functional Resource

Location: Canada(Remote)

Mode: FTE

SAP BRIM FICA and Cash Lead consultant responsible for leading the design, configuration, and support of the SAP FICA and Cash module within the BRIM suite. This role requires an in-depth understanding of complex business processes related to high-volume contract accounting, invoicing, payments, and collections, with a focus on integrating FICA and Cash with other BRIM components (Convergent Charging and Convergent Invoicing) and SAP S/4HANA Finance.

Key responsibilities

• Solution leadership: Serve as the Technical SME and focal point of contact for all SAP BRIM FICA and Cash-related business process matters, including system upgrades, defect resolution, and implementation projects.
• Requirements gathering: Facilitate workshops with business stakeholders to collect and analyze complex business requirements related to accounts receivable, invoicing, payments, and collections.

System design and configuration:

• Design and document SAP FICA and Cash solutions, including system configuration and customization, to address client requirements.
• Configure the FICA and Cash module for core functions such as invoicing, payments, refunds, dunning, write-offs, and security deposits.
• Set up and manage configuration elements like main/sub transactions, payment hierarchies, clearing rules, and dunning strategies.

Integration:

• Manage the integration of FICA and Cash with other SAP BRIM modules, such as Convergent Invoicing (CI) and Convergent Charging (CC).

Application Support & Maintenance:

• Deliver Level 2 and Level 3 support for SAP BRIM FI-CA and Cash and related modules, ensuring timely resolution of incidents and service requests.
• Execute break/fix problem resolution and preventive maintenance in line with Disney's problem management standards.

Incident & Request Management:

• Manage ServiceNow tickets for incidents and requests, including prioritization, root cause analysis, and escalation as needed.
• Provide bi-weekly reporting on incident status and resolution timelines.

Functional Expertise:

• Configure and maintain FI-CA and Cash processes, including payment processing, dunning, and integration with other SAP modules.
• Support user requests for ad hoc reports, file extracts, and minor functional changes.