Pharmacist - On-Site - London

WHO WE ARE

When it comes to health, we’re always looking for ways
to push for better. It’s why we were founded in the first place. In 1957, our
founder, pharmacist William Wilkinson, witnessed a mother sacrifice her health
by forgoing her own medicine to pay for her sick daughter’s prescription. He
knew there had to be a better way. So, he introduced North America’s first
prepaid drug plan, and GreenShield was born as a not-for-profit with a mission
to support better health for all Canadians.

We aren’t just a health and benefits company. We’re
the only not-for-profit social enterprise that brings worlds of coverage and
care together, all in one place.
We’re noble challengers, purposefully building a better
way and we need the best people to help us create a more holistic approach that
takes care of the mind and body.

Our mission is to create better health for all
Canadians, and we know that starts with our employees.

THE ROLE IN A NUTSHELL

Base Salary: CAD $72,521.00 - 109,341.00

As the Pharmacist (Operations Role) at our
online pharmacy, you play a pivotal role in customer service, patient care, and
delivery of pharmacy services to our growing patient population. Your
responsibilities encompass the entire practice scope for Pharmacists under the
Ontario College of Pharmacists. This includes ensuring the safety and quality
of pharmaceutical product preparation and release, providing service and
support to our group home residents and staff, clinical verification of
prescription orders, prescription counseling, overseeing all dispensary
activities, and providing training, guidance, and direction on standard
operating procedures for the pharmacy. You will participate in some clinical
services such as minor ailments prescribing and pharmaceutical opinions as well
as supporting opportunities for the clinical pharmacist team in determining
patient eligibility and fitness for the full suite of clinical services we
offer (identify, approach, and schedule patient services). In addition, you may
be called upon to provide reporting on various metrics to support decision
making by leadership. Your role is crucial in maintaining a seamless workflow,
meeting deadlines, and delivering exceptional customer service. In all the
duties you perform it is essential to comply with all ethics and standards of
practise of the Ontario College of Pharmacists for Regulated Pharmacy
Technicians and under the supervision of licensed Pharmacists.

Key Responsibilities:

• 1 - Dispensary Operations:
• Provide pharmacist oversight and patient care within the

dispensary and as part of prescription dispensing activities.

• Clinically verify prescriptions entered in the pharmacy

management system.

• Counsel on prescriptions as deemed appropriate and in line

with Ontario College of Pharmacists standards of practice and ethics.

• Oversee all compounding activities to ensure patient safety

and adherence to standard operating procedures and Ontario College of
Pharmacists standards of practice.

• Monitor and adjust dispensary operations and standard

operating procedures as needed to maintain patient safety, accuracy, customer
service, and patient care.

• Train pharmacy team members to ensure sound operations and adherence

to standards of practice and standard operating procedures.

• Participate in identifying, documenting, analyzing, and

resolving medication incidents using Pharmapod.

• Communicate effectively

with the team to analyze and resolve medication incidents.
Report on metrics as requested to support business decision
making.

• Participate in projects and meetings regarding initiatives and

programs that require pharmacy operations input and oversight.

• 2- Group Home service:
• Be a point of contact for group home staff, management, and

leadership regarding standard operating policies and procedures and
initiatives.

• Ensure all required activities to support group home

operations by the pharmacy are identified and completed as needed.

• Recommend enhancements to group home standard operating

procedures to improve patient safety and accuracy throughout the
prescription workflow process.

• Train new and existing team members on appropriate group home

tasks.

• Identify, analyze, resolve, and communicate issues related to

pharmacy service, medication incidents, and new group home requirements.

• Provide after-hours on-call services to group homes as

assigned by manager.

• Provide reporting as requested by leadership to support

business decision making.

• 3- Professional Services:
• Identify opportunities appropriate to support patient care and

wellness. Provide patients with information about the service and
schedule appointments or refer to clinical pharmacist team.

• Provide minor ailment assessment and prescribing services.
• Provide pharmaceutical opinion services when appropriate.
• Support the efforts and activities of the clinical pharmacist activities.

-

• 4- Additional Duties:
• Complete additional duties as assigned by manager and other

leadership within the organization.

WHO WE'RE LOOKING FOR

• Minimum Bachelor or Doctor of Pharmacy from an accredited

institution.

• Current Ontario College of Pharmacists licensure (Registered in

Part A and in good standing).

• Experience with group home or long-term care is an asset.
• Demonstrated experience in delivering high-quality pharmacy

service and patient care; development of operations/programs/projects to
improve and enhance service delivery is an asset.

• Critical thinking and problem-solving skills.
• Desire and drive to grow pharmacy service delivery.
• Outstanding organizational skills.
• Bilingualism is an asset.
• Excellent communication and customer service skills.
• Familiarity with pharmacy software systems (Kroll, PACMed Core).

THE CULTURE

We believe a career should be meaningful. Not just a
means to earn a living. Our culture is one where everyone's voice is heard and
valued. Because that’s what it takes
to create better health for all. We dare to challenge the status quo. And we’re
driven by people who have challenged theirs. We believe that your
workplace should empower you to be the best version of yourself. That’s why we provide a
place where you can be inspired, challenged, and rewarded.

Where your growth means our growth.
Where your voice is heard and valued.
Where your work has purpose. And purpose matters.

We believe our people are
critical to our overall success. Inclusivity makes us a stronger, smarter and
more informed organization. Being intentionally inclusive of diverse
backgrounds, perspectives and experiences will enhance our company culture to
positively impact how we support our communities. A career at GreenShield isn’t just about personal
achievements, it's about making a difference together.

Here’s to Better Health for All!

A FEW MORE DETAILS

Proficiency in English is required
for this position. As part of this role, you will be required to communicate
with colleagues or customers who use English as their primary language. By requiring English proficiency for this
position, we aim to ensure that our employees can excel in their roles,
collaborate, and communicate effectively, and contribute to the success of our
organization.

GS supports diversity, equity and
inclusion in our teams and communities, and we value the unique contributions
made by all. Even if your experience doesn’t align perfectly to every
requirement, we invite you to apply. We encourage applications from
all candidates and will accommodate needs under human rights legislation
throughout all stages of the recruitment and selection process. Please let us
know of any accommodation through requestforaccommodation@greenshield.ca. Information received relating to
accommodation will be addressed confidentially.

Providing this information gives
GS consent to use your personal information to assess your suitability for
specific positions, future opportunities or for your personnel file. Your
résumé will be held in strict confidence and will be viewed only by the
Organization. Information may be stored outside of Canada and could be used for
aggregate statistical purposes (which uses no personal identification).

AI Usage - GreenShield leverages AI to help produce Job Descriptions, and ideate on interview questions. We also leverage AI for interview transcription support.