Role overview

Description

Join our growing team as an Intermediate Claims Adjuster for a Global Hospitality Client. In this remote role, you’ll apply your expertise to meaningful work and play an important role in delivering exceptional service when it matters most.

As a desk adjuster, you’ll help customers move through the claims process with confidence by combining sound judgment, clear communication, and a solutions-focused approach. This role offers the opportunity to manage claims from first review through resolution while building strong technical, client service, and decision-making skills.

The salary range is $50,000 to $76,000 annually

Responsibilities

Investigation, collection, and analysis of claims information.
Evaluates coverage, liability and quantum.
Negotiates, settles, finalizes claims.
Accurate recording, reporting and presentation of files
Maintenance of accurate billing, and time and expense records.
Work with manager to maintain client relations

Qualifications

At least 2 years of technical claims handling experience in an insurance claims environment, knowledge of commercial liability claims is required
Knowledge of property and/or bodily injury claims is an asset
Post-secondary education in an insurance related field, working towards full independent adjusting license and CIP designation is required
Minimum of 4 CIPs completed with ability to obtain a probationary adjusting license for Ontario with the ability to obtain additional licenses across Canada
Ability to conduct telephone investigations, evaluate, negotiate and settle first- and third-party commercial lines claims
Proficient in maintaining accurate and detailed activity, transaction and reserve records
Advanced computer skills including Office 365 and Windows 10
Excellent telephone etiquette and courtesy
Excellent communication skills, must be a team player with a strong commitment to quality and customer service
French/English Bilingualism would be considered an asset

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