Junior Service Advisor/ Service Coordinator

Join Canada’s Largest Automotive Group

If you are looking to grow your career with an
organization driven by excellence, integrity, and innovation, Dilawri offers an
environment where people are supported and empowered to succeed.

Founded in 1985, Dilawri is Canada’s largest
automotive group and one of Canada’s Best Managed Companies. Dilawri operates
over 80 franchised dealerships, representing more than 35 of the world’s most
respected automotive brands across British Columbia, Alberta, Saskatchewan,
Ontario, Quebec, and Washington, DC.

With a team of more than 4,000 employees, Dilawri
fosters a culture rooted in collaboration, accountability, and continuous
learning. Our values of Excellence, Leading, Teamwork, Integrity, Innovation,
and Giving Back guide how we work, how we lead, and how we serve our customers
and communities. Through the Dilawri Foundation, we
are also committed to making a meaningful impact in the communities we serve.

Discover how you can build your career with Dilawri.

Dilawri Group in Ontario is looking for a Junior Service Advisor/ Coordinator to join the team at our Bolton Toyota location.

Pay Rate: $20-22/Hour

Responsibilities:

• Greet

customers, understand their service needs, and assist with booking
appointments

• Manage

inbound calls, texts, and emails while providing professional customer
service

• Proactively

contact customers regarding recommended maintenance, services, and
appointments

• Assist

Service Advisors with repair orders, customer updates, and coordinating
vehicle service

• Communicate

service recommendations and maintenance requirements clearly to customers

• Build

strong relationships with customers and dealership teams

• Meet

quality and performance benchmarks while delivering an exceptional
customer experience

• Other

duties as assigned by management

Qualifications:

• 1–2

years of customer service, administrative, BDC, or automotive experience

• Previous

automotive or dealership experience is an asset

• Strong

customer service mindset with excellent written, phone, and digital
communication skills

• Strong

organizational and prioritization skills with the ability to multitask

• Positive,

team-oriented attitude with a willingness to learn and grow

• Ability

to remain organized and professional in a fast-paced environment

• Strong

computer skills and ability to learn dealership systems and software

• High

school diploma or equivalent

Interested candidates should submit their resumes
via this advertisement.

ABOUT US

In addition to
working with and learning from a team of leading professionals in the
automotive industry, our benefits include:

· Discounted
employee vehicle purchase program

· Job-specific
coaching & training programs

· Comprehensive
health & dental plans

· Employee
wellness & assistance programs

· Employee
social events

Build your
career with a team that is driven by excellence, integrity and
innovation.

Discover Dilawri.

Dilawri Group of Companies is an equal opportunity employer and is committed to providing a workplace free from harassment and discrimination. We are committed to recruiting, hiring, training and promoting qualified people of all backgrounds, and make all employment decisions without regard to any protected status.Accommodation is available upon request for applicants with disabilities in the recruitment and assessment process and when hired.