Communications Specialist

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Communications Specialist

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City:Kamloops
Program and Site Location: Administration, Stollery Suites
Reports To:Director of Communications and Quality Improvement
Term: Permanent Full-Time (37.5 hours per week)
Hours:Monday to Friday 8:30am to 4:30pm with ½ hour unpaid meal break
Wage Range: $27.53 to $35.52 based on education and related experience.

ASK Wellness Society
is an Accredited, not-for-profit organization. Through the generous support of
funders, we assist those who are marginalized and at-risk to strengthen the
communities we serve in Kamloops, Merritt, Penticton, and Kelowna. We provide
housing and support to those who are facing or at risk of homelessness and
support those who may use substances, or who require mental health supports,
harm reduction, or health education. Ultimately, we aim to provide the skills
to re-enter the workforce.

Position Summary: As
a Communications Specialist, you will work alongside the Director of
Communications and Quality Improvement to develop
engaging internal and external communications that support the Society’s
mission, strategic priorities, and brand. You will contribute to public
relations and media activities, including coordinating media releases,
advisories, key messages, and other materials for review and approval. You will
also monitor relevant social media and media coverage and assist with media and
community inquiries. You will develop print and digital communications assets,
including posters, brochures, trifolds, pamphlets, fact sheets, event
materials, and social media content. You will support copy development for the
Society’s social media, website, newsletters, and other communications
channels. You will support the planning and coordination of Society and
community events and collaborate with programs and departments across Kamloops,
Merritt, Penticton, and Kelowna. The position will also support Council on
Accreditation (COA) Standards and Performance and Quality Improvement (PQI)
activities, including tracking survey results, action plans, and outcomes.
Administrative responsibilities include research, data entry, document
development, reporting, and maintaining policies and procedures.

Typical Duties Include:

• Draft media releases,

media advisories, backgrounders, key messages, talking points, and other public
relations materials for review and approval.

• Assist with responding

to media inquiries and coordinating information and interviews with Society
representatives as directed.

• Monitor social media

sites and local media coverage relevant to the Society and its areas of service
and bring relevant opportunities or issues to the attention of the Director.

• Research

communications and media opportunities and assist with maintaining media
contact lists and communications resources.

• Develop and coordinate

print and digital communications assets, including posters, brochures,
trifolds, pamphlets, fact sheets, event materials, social media graphics, and
promotional materials.

• Collaborate with the

Director to develop engaging content for social media platforms, including
videos, reels, posts, stories, and other digital content.

• Manage and coordinate

the scheduling and cross-promotion of content across Facebook, Instagram,
LinkedIn, and other Society platforms as required.

• Support internal

communications, including drafting and coordinating content for the Society's
quarterly newsletter and other staff communications.

• Assist in maintaining

consistent application of the Society's brand, visual identity, tone, and
communications standards across print and digital materials.

• Assist with website

content updates and other digital communications as required.

• Plan, coordinate, and

execute Society events with cross-departmental collaboration.

• Work closely with the

leads of the Performance and Quality Improvement (PQI) Committee to support
quality improvement activities, including the development, implementation, and
tracking of action plans

• Maintain files,

documentation, and statistics as required to support accreditation standards.

• Assist with the

ongoing implementation, maintenance, and monitoring of COA Standards across the
Society

• Assist with the

integration of documentation to create consistent agency forms and fillable
documents.

• Prepare, organize, and

store information in paper and digital formats.

• Organize, research,

gather, and input data as necessary to assist the Director.

• Create and maintain

documents, tracking forms, reports, and other administrative resources.

• Support the clerical

maintenance and organization of policies and procedures.

• Work collaboratively

with programs and departments in all Society locations, including Kamloops,
Merritt, and Penticton.

• Ensure compliance with

all Society policies and procedures.

• Occasional travel will be required to Penticton and Merritt and within Kamloops.
• Other duties as

assigned.

Qualifications and Requirements:

• Post-secondary

Diploma, Certificate, or Degree in Communications, Business Administration, Public
Relations, Marketing, or a related field.

• Experience in

communications, social media management, public relations, marketing, media
relations, or a related field is an asset.

• Demonstrated

experience drafting professional communications, including media releases,
public-facing materials, newsletters, and social media content.

• Experience developing

print and digital communications materials using graphic design or content
creation tools is an asset.

• In-depth knowledge of

social media platforms, algorithms, and best practices.

• Strong understanding

of digital marketing concepts and SEO principles.

• Proficient in using

social media management tools such as Vista Social.

• Experience with

Microsoft Office Suite, including Word, Excel, Outlook, Forms, and SharePoint.

• Excellent written and

verbal communication, editing, documentation, and organizational skills.

• Strong attention to

detail and ability to maintain consistent branding and messaging.

• Ability to work as an

effective member of an integrated administrative and communications team.

• Ability to work

independently and take initiative to achieve objectives within established
timelines.

• Ability to manage

multiple, simultaneous, and detailed tasks effectively and efficiently.

• Demonstrated ability

to handle confidential and sensitive information with discretion.

• Valid driver's license

and clear driver's abstract required.

• Access to personal

vehicle for business use required.

• Must pass an

acceptable criminal record check for the vulnerable sector.

• It is noted that this

is a pet-friendly environment.

ASK Wellness Society is dedicated to promoting diversity/multiculturalism with inclusion as one of our Core Values. All qualified applicants will receive consideration for employment without regard to race, ethnicity, religion, gender identity or expression, sexual orientation, national origin, disability, or age.

You must already hold an open work permit, a Post-Graduation Work Permit (PGWP), permanent residency, or Canadian citizenship.ASK Wellness Societywill not apply for a Labour Market Impact Assessment (LMIA) or sponsor a Provincial Nominee Program (PNP)-based work permit.

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