Role overview

Sales Ops & Business Analytics Specialist

Job Type: Full-time
Location: Remote
Job Summary

We are seeking a Sales Operations & Business Analytics Specialist to improve CRM operations, pipeline visibility, forecasting, and business reporting. The role focuses on turning sales data into actionable insights and scalable processes.
Key Responsibilities

Manage and optimize CRM operations, data quality, workflows, and reporting.
Monitor sales pipelines and support forecasting.
Build dashboards and analyze sales performance, conversion, and quota attainment.
Develop forecasting models using historical and predictive data.
Support sales tools, processes, and CRM improvements.
Provide data-driven recommendations to leadership and cross-functional teams.
Conduct ad hoc analysis for KPIs, incentives, lead generation, and business operations.

Requirements

2–4+ years in Sales Operations, Revenue Operations, Business Analytics, or related roles.
Experience with CRM platforms; HubSpot preferred.
Strong Excel/Google Sheets skills.
Experience with SQL and/or BI tools such as Tableau, Looker, or Power BI.
Knowledge of forecasting, data modeling, and sales analytics.
Strong communication, analytical, and problem-solving skills.

Preferred

Advanced HubSpot proficiency/certification.
Experience with predictive analytics, forecasting, quotas, incentives, or KPI analysis.
Cross-functional analytics experience.