Role overview

The Dental Office Receptionist serves as the first point of contact for patients and visitors, delivering exceptional customer service and ensuring the efficient operation of the dental office. This role involves managing appointments, handling patient inquiries, conducting administrative tasks, and supporting the dental team to create a welcoming and organized environment.

Responsibilities

Greet patients and visitors warmly upon arrival
Answer phone calls and manage appointment scheduling
Verify patient information and update records as needed
Handle billing and payment processing accurately
Maintain office cleanliness and organization
Coordinate communication between patients and dental staff
Assist with insurance documentation and claims
Ensure compliance with privacy and confidentiality policies