Role overview

Scheduling Assistant

The Heights at Mt. View | Victoria, B.C. Canada Casual

The Opportunity

At Baptist Housing, every day is an opportunity to help our seniors experience life well in supportive communities. As a member of our team, you can enjoy a fulfilling career while working in a collaborative environment where support for you is prioritized. Asthe Scheduling Assistant in the Victoria Region, you’ll play a key role in coordinating staffing for our long-term care, assisted living, and independent living communities. You’ll ensure coverage for planned and unplanned vacancies while delivering exceptional service to our teams and promoting a culture of safety, wellness, and respect.

About The Role
This is a casual, on-call opportunity with shift times that may include 6:00 a.m. to 3:00 p.m. or 3:30 p.m. to 11:30 p.m. Hours are offered based on operational needs, and the ideal candidate is flexible and able to work a variety of shifts as required.

Reporting to the Scheduling Manager, the Scheduling Assistant is responsible for filling short-call, long-call, and vacation shifts in compliance with collective agreements and established policies. You’ll manage scheduling systems, maintain accurate records, and collaborate with leaders and team members to ensure appropriate staffing coverage. With a strong focus on communication, accuracy, and service, your work supports our mission to foster vibrant, person-directed communities.

Key Responsibilities

Coordinate and adjust schedules based on coverage needs, availability, and scheduling rules
Fill vacancies related to leaves, workload increases, and short calls
Maintain ongoing communication with team members and leaders
Enter and update data in computerized scheduling and timekeeping systems
Audit schedules and timecards for accuracy and make necessary corrections
Compile reports and scheduling statistics as requested
Foster a welcoming and respectful environment for all team interactions
Promote and model Baptist Housing’s values and commitment to servant leadership
Participate in professional development and maintain working knowledge of safety protocols

Requirements

Minimum Grade 12 education
At least 2 years of scheduling experience, preferably in a healthcare setting
Experience interpreting and applying collective agreements
Typing speed of 50 wpm
Proficient in Microsoft Word, Excel, and Outlook
Strong communication, organization, and time management skills
Ability to work independently and collaboratively in a dynamic environment
Demonstrated discretion and confidentiality in handling sensitive information

About You

You are compassionate, detail-oriented, and motivated by a desire to serve. You have a calm and professional demeanor, especially in fast-paced or high-pressure situations. Your strong interpersonal skills allow you to build positive relationships with team members and leaders alike. You embrace challenges, take initiative, and find joy in ensuring the right people are in the right place at the right time

Compensation & Benefits

This casual position offers an hourly wage of $30.28 per hour and welcomes you into a warm, supportive environment where your contributions are truly valued and appreciated.

Baptist Housing Careers

Our Promise to You

At Baptist Housing, every day is an opportunity for you to help our seniors experience life well in supportive communities. As a member of our team, you can experience a fulfilling career while working in a collaborative environment where support for you is prioritized. Joining Baptist Housing means becoming a part of a committed and compassionate team that strives to create a warm and relational community where you can confidently bring your whole self to work, knowing that your contributions are valued and recognized. Our people and our values are what set us apart, and together we make a meaningful difference in the lives of our residents.

Why Work at Baptist Housing?

Meaningful Service: Your work matters! You can make a real impact on the lives of our residents. Your role is both fulfilling and purposeful.
Supportive & Fun Community: We're more than colleagues. Experience a supportive, safe and fun environment where we take our work seriously, but not ourselves.
Recognition & Appreciation: Experience appreciation events and receive recognition awards through our team programs

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