Corporate Service Manager

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Corporate Service Manager

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Help Build the Best Service Organization in the Industry

Exceptional service doesn't happen by
accident—it happens through great people, consistent processes, and leaders who
are committed to continuous improvement.

At Huron Tractor, our Service
departments are critical to keeping our customers productive and their
equipment running when they need it most. As one of Canada’s leading John Deere
dealerships, with eleven locations serving Southern Ontario, we're investing in
our people, technology, and processes to build an industry-leading service
organization.

We're looking for a collaborative,
results-oriented Corporate Service Manager to support our eleven dealership
locations by improving service operations, developing our Service Managers and
technicians, and helping deliver an exceptional customer experience every day.

Our Vision

To be
the most trusted equipment partner—recognized for exceptional service,
innovation, and strong community roots.

Our Mission

We
deliver industry-leading equipment, technology, parts, and service solutions to
maximize customer uptime and success. We are committed to team development,
safe operations, continuous improvement, and strengthening the communities we
serve.

Our Values

Everything
we do is guided by five core values:

• Customer Success – We exist to keep our customers running, productive, and successful.
• Integrity & Trust – We strive to do what is right, treating people with honesty, fairness, and respect.
• People & Community – We invest in our employees and contribute to the communities where we live and work.
• One Team – We collaborate across all locations and departments to succeed together.
• Innovation & Adaptability – We embrace technology, new ideas, and smarter ways of working to stay ahead.

About the Role

Reporting to the Director of Product
Support, the Corporate Service Manager is responsible for supporting and
continuously improving Service operations across all Huron Tractor locations.

Working closely with Store Managers,
Branch Service Managers, the Corporate Parts Manager, Sales, Precision
Agriculture, Human Resources, and other corporate teams, you'll help ensure our
Service departments operate consistently, efficiently, and profitably while
maintaining flexibility to meet the unique needs of each local market.

This role combines operational
leadership with hands-on coaching. You'll spend time in our branches supporting
Service Managers, improving workflows, developing technicians, implementing
best practices, and helping our teams deliver outstanding customer service.

What You'll Do

As Corporate Service Manager, you will:

• Support the execution of Huron Tractor's

Service strategy across all dealership locations.

• Develop, implement, and improve standardized

Service Department processes and best practices.

• Coach and support Branch Service Managers to

improve operational performance and customer experience.

• Monitor key performance indicators including

technician productivity, labor recovery, work-in-process, warranty
recovery, and profitability.

• Identify opportunities to improve shop

efficiency, workflow, scheduling, and resource utilization.

• Partner with Store Managers to develop

branch-specific action plans that improve financial and operational
performance.

• Support technician recruitment, onboarding,

apprenticeship, and career development initiatives.

• Work with the Certified Dealer Instructor to

strengthen technical training and John Deere certification programs.

• Champion Connected Support, Precision

Agriculture initiatives, and new service technologies.

• Promote a strong safety culture by supporting

compliance with OHSA, manufacturer requirements, and Huron Tractor safety
standards.

• Foster collaboration between Service, Parts,

Sales, and Precision Agriculture teams to improve the overall customer
experience.

What Success Looks Like

During your first year, you'll focus
on:

• Building strong relationships with Service

Managers and Store Managers across all locations.

• Completing a comprehensive review of Service

operations throughout the dealership.

• Standardizing key Service processes and

performance expectations.

• Improving technician productivity, labor

recovery, workflow, and work-in-process management.

• Strengthening technician recruitment,

onboarding, apprenticeship, and mentorship programs.

• Developing consistent KPI reporting and branch

scorecards.

• Supporting the rollout of Connected Support

initiatives and new technologies.

• Building a culture focused on accountability,

continuous improvement, customer service, and safety.

What You Bring

We're looking for an experienced
Service professional who enjoys developing people, improving operations, and
working collaboratively across multiple locations.

You have:

• 7–10 years of progressive leadership

experience in dealership Service operations.

• Experience leading Service Managers,

technicians, or other technical teams.

• Strong understanding of Service Department

operations, financial performance, and customer support.

• Experience managing budgets and improving

operational performance.

• Excellent coaching, communication, and

relationship-building skills.

• A practical approach to problem solving and

continuous improvement.

• The ability to balance consistency across the

organization while recognizing the needs of individual branches.

Experience in a John Deere dealership
or within the agriculture, heavy equipment, or construction industries is
considered a strong asset, along with familiarity with Precision Agriculture
technologies.

Why Join Huron Tractor?

At Huron Tractor, you'll have the
opportunity to make a meaningful impact across one of Canada's leading John
Deere dealerships.

As Corporate Service Manager, you'll
help shape the future of our Service organization by developing people,
improving processes, and supporting the success of our branches.

We offer:

• Competitive compensation
• Comprehensive health and dental benefits
• RRSP program
• Employee Assistance Program
• Life and disability insurance
• Paid time off
• Employee discounts
• John Deere technical and leadership training
• Opportunities for professional growth and

career advancement

• A collaborative team environment where your

expertise and ideas are valued.

Compensation Range

• $120,000 - $160,000 that includes a combination of salary and bonus
• Placement within the wage range is based on skills, experience, and

qualifications

• Applicants with more or less experience and qualifications may be placed

outside the salary range

• Access to a company vehicle

Join Our Team

If you're passionate about operational
excellence, developing people, and helping Service teams succeed, we'd love to
hear from you.

Please submit your resume along with a
cover letter outlining how your experience aligns with this opportunity.

We thank all applicants for their
interest; however, only those selected for an interview will be contacted.

Visit our Careers page to learn more
about opportunities at Huron Tractor.

Please visit our careers page to see more job opportunities.