Role overview

Job Overview:

Requirement/Must Have:

Experience as a Front End Designer designing and enhancing services via web and other channels (2+ years).
Experience developing UX artifacts, including streamlined scenarios, storyboards, wireframes, flows, and interactive prototypes (2+ years).
Experience working within a cross-functional product team in an Agile environment (2+ years).
The Supplier certifies that, following the exercise of reasonable due diligence, it is not aware of any actual, potential, or perceived conflict of interest involving the Supplier or any of its employees, subcontractors, or agents in relation to this job posting or any resulting contract.
The Supplier undertakes to immediately disclose to the organization any such conflict of interest that arises or becomes known prior to contract award. The Supplier further certifies that all information provided, whether on its own behalf or on behalf of a candidate, is true, accurate, and complete to the best of its knowledge.

Responsibilities:

Develop creative, evidence-based front-end design solutions for digital service delivery, aligned with corporate design methods and standards.
Create foundational design artifacts on various platforms and fidelities, such as prototypes, wireframes, design pattern libraries, graphic design style guides, and fully documented build-ready design specifications.
Plan design research components.
Provide justifiable recommendations for design decisions to ensure alignment of project teams, program areas, and senior management.
Participate in agile project management processes and ceremonies such as sprint planning, sprint review, demos, and retrospectives.
Develop usability test plans and reports evaluating the effectiveness of current and future designs.
Analyze and provide recommendations on design accessibility to ensure compliance with applicable standards.

Nice to Have:

Experience building and maintaining component libraries/design systems (2+ years).
Experience exploring multiple design solutions to a given problem or feature, and communicating those solutions visually through sketches, user flows, wireframes, functional prototypes, and/or high-Client designs (2+ years).
Experience in production design for multiple digital devices (web, mobile, etc.) or complex enterprise applications (2+ years).
Experience using accessibility standards and principles including the Web Content Accessibility Guidelines (2+ years).
Experience with current methodologies and design thinking, especially in relation to improving service experience (2+ years).
Experience with frontend design applications such as Axure, Adobe XD, Sketch, Figma, etc. (2+ years).
Experience working as a Front End Designer on a project comparable in size and complexity to the service innovation, program review, and/or digital transformation projects (2+ years).
Experience working in a dedicated public sector central digital office (e.g., UK Digital Service; Ontario Digital Service; XX Columbia Digital Experience) (2+ years).