C181 - Peer Support Worker - (Part Time)

Title: Peer Support Worker - (Part Time)

Number of Positions: 1

Competition Number:C181

Location:Bentley Place

Position Status:Part Time, Permanent

Shift Timings & Days: (Saturday - Sunday) 04:00 pm - 12:00 am

Reports to:Program Manager

Compensation:(Grid 21) $29.76 - $31.64

Job Summary:

The
Peer Support Worker provides supportive mentorship during the recovery and
capacity-building of residents and alumni of the facility by engaging in their
physical and mental health needs, as well as being a bridge between residents
and other staff members. The Peer Support Worker has lived experience of
substance use and/or mental illness and its treatment.

Responsibilities:

• Works

as a member of an interdisciplinary team to provide peer-based support and
guidance to service recipients, including individual support, peer support and
facilitating peer-based recovery groups, in accordance with pre-established
goals and objectives.

• Supports

service recipients using motivational and supportive self-disclosure including
the sharing of personal recovery experiences

• Supports

skill building, goal attainment, empowerment and recovery through peer
mentorship

• Provides emotional support.
• Observes

clients and their environments, and reports unsafe conditions and behavioural,
physical, and/or cognitive changes to supervisor

• Identifies

available social, economic, recreational, and educational services and
resources in the community that will meet clients’ needs. Provides clients with
related information.

• Accompanies

clients on outings such as appointments, shopping, and leisure activities

• Provide

practical supports including site orientation, sharing and distribution of
resource materials, assisting with the completion of forms and letters, and
receiving/documenting complaints and ideas for improved service delivery

• Provides

input to case planning and goal setting

• Meet

operational needs a required, including the safety of the building and
occupants

• Completes

and maintains related records and documentation such as statistics, progress
reports, and daily logs

• Practice

and encourage respects, trust, empathy, and integrity in interactions with
residents

• Develops

and maintains positive and respectful relationships with co-workers and the
multidisciplinary team

• Performs

other related duties as required or assigned

Qualifications:

• High

School diploma or equivalent combination of education, training and experience
such as a certificate in Community Social Services.

• Approximately

1 year of experience, including lived experience, in recovery, recovery in
substance use or co-occurring substance use, and/or mental health issues

• Experience

leading or participating in community groups

• Experience

providing one-on-one support in a relevant setting

• Satisfactory

completion of a criminal records check with vulnerable sector screening is
required

• Satisfactory

completion of Tuberculosis Screening form is required

• Satisfactory

completion of Employee Immunization Record form is required

• Satisfactory completion

of Nonviolent crisis intervention (NVCI)

• First

aid certification with CPR is required

• Valid

driver’s license is required

Skills & Knowledge:

• Strong

interpersonal skills and ability to communicate effectively in writing and
verbally in English

• Strong

critical thinking, decision-making, and problem-solving skills

• Ability to perceive situational

or other stressors that elevate risk and act proactively in response

• Ability to engage and involve

adults in support and learning activities

• Demonstrated commitment to the

social sector with a passion for the organization’s mission is essential

Competencies:

Approach to Work

• Demonstrates

initiative, flexibility, adaptability and resourcefulness

• Actively

seeks and incorporates feedback to inform continuous self-improvement

• Sets

goals, creates and implements action plans, monitors progress, and evaluates
results

• Adeptly

manages competing tasks and uses time efficiently and effectively

Job Knowledge & Quality of Work

• High-degree of relevant and current job knowledge

and skill

• Consistently produces accurate, thorough,

high-quality work in a timely manner

• Builds and promotes a culture of health and safety

in the workplace

• Implements and enforces best practices in health

and safety within the workplace

Judgement & Decision-Making

• Models independent thinking and creativity
• Demonstrates effective problem-solving skills
• Makes clear, consistent, transparent and timely

decisions after contemplating various available courses of action

• Exercises sound judgment in the best interests of

the organization

Communication & Interpersonal Skills

• Expresses themselves clearly and professionally

both verbally and in writing

• Displays high emotional intelligence; uses tact and

diplomacy in dealing with sensitive, complex and confidential situations

• Has a manner, style and presence that makes a

positive impression

• Listens to and considers others’ views

Personal Leadership

• Models the organization’s core values of social

justice, teamwork, social innovation, and strength-based practices

• Fosters enthusiasm, energy and commitment
• Takes responsibility for personal actions,

performance and health

• Is reliable and accountable; shows up on time ready

to work

Teamwork & Collaboration

• Effectively works with their colleagues to ensure

organizational success

• Champions positive working relationships with staff

and external stakeholders

• Supports an environment of openness, and champions

teamwork and communication across programs

• Leverages the expertise and experience of others

for organizational success

Closing Details:

Closing Date

Internal
applications will be accepted until July 20th, 2026, 04:00 pm

“All
employees, including laid off and displaced employees, are entitled to apply on
the vacancy and be considered pursuant to the provisions of Article 12.9.”
Internal applicants must notify the manager of intent to apply.

External
applicants will be reviewed after internal applicants have been reviewed and
interviewed.

All
qualified applicants are welcome to apply.

Phoenix
is committed to employment equity and encourages applications from people of
all gender identities and expressions, persons with disabilities, Indigenous
peoples and visible minorities. Persons with disabilities who anticipate
needing accommodations for any part of the application and hiring process may
contact our HR department. Any personal information provided will be maintained
in confidence.

While
we thank all applicants for their interest in this opportunity, only those
selected for an interview will be contacted.

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