Role overview

What You’ll Do – The Role

Perform emergency service, preventative maintenance, repairs, troubleshooting, and instruction for customer generators as efficiently as possible.
Test, measure, and verify electrical component operations, including energized components and electrical fields.
Program, test, and connect transfer switches.
Program, test, and trouble shoot both generators set and synchronizing controls system.
Conduct startups and load bank tests as required.
Operate / diagnose engine driven gensets powered by diesel or natural gas.
Build strong customer relationships by engaging in positive, professional communications.
Maintain all company tools and materials, including an accurate inventory of parts.
Communicate with the Supervisor on all aspects of service.
Complete required service and equipment performance reports as required.

What You Need

Minimum 3 years’ experience as a generator field service technician.
College-level Power Generation Diploma, Certified Mechanic with electrical skills or Licensed Electrician with mechanical skills preferred.
A valid ON driver's license in good standing.
Working knowledge of D/C and A/C electrical systems.
Mechanical, engine, and electrical trouble shooting skills.
Superior customer service skills and track record.
Professional verbal and written communication skills.
Comfortable using MS Office suite including Outlook suite.
Strong time management skills.
The ability to work efficiently with minimal supervision.

Working Conditions

After hours On-Call – Required
Heavy lifting and physical exertion is required
Ability to work irregular hours / overtime
Full time position plus approved OT
Willing to work locally and throughout the Province of Ontario
Occasional travel will be required. A valid passport and ability to enter the US for factory training may be required on occasion.
In the case of a power outage or declared State of Emergency by any level of Government, be available for work.

We Offer