Role overview

WORK WITH US, NOT FOR US
Ready to make a difference? Join Commissionaires, Canada’s premier not-for-profit security company. With over 90% of our revenue reinvested into our team members and voted as one of Forbes Canada’s Top Employers for 2025, we demonstrate our commitment to our employees and community.

With over 22,000 employees nationwide and over 800 employees serving across Vancouver Island and Yukon, we provide customized solutions to meet the dynamic and evolving security needs of both private and public sector clients. Our services include uniformed guard services, mobile response and support, by-law enforcement, and identification services.
At Commissionaires, we are dedicated to fostering a diverse and inclusive workforce. Join us and be part of a great team where your contributions are recognized and valued. Together, we play a critical role in protecting the safety and security of Canadians

Make a difference!

Location: Canadian Forces Maritime Experimental and Test Ranges (CFMETR)- Nanoose Bay

Shifts: Days

Starting Wage:$26.80/hr

Job Responsibilities

Ensure that all guard posts are manned in accordance with Post Orders and that the duties and responsibilities of Commissionaires are carried out in accordance with regulations, orders, directives and instructions;
Ensure that security personnel maintain the appropriate security posture.
Liaison with the appropriate emergency response agency as directed by the Base Operations Officer / Commanding Officer MPU(E) through the DND Detachment Commander on matters relating to theft, trespass and other security incidents;
Supervise the staffing, training, discipline and administration for all Cmres
Monitor satisfaction of services to clients;
Investigate and resolve complaints, as required, from employees, clients and the public and submit reports to clients/DND Detachment Commander;
Ensure compliance with Divisional Policies and Procedures.
Assessment and completion of annual and probationary personnel evaluations (Annual Alignment Checks) for all assigned Cmres.
Counsel personnel at applicable sites on problems affecting their work performance.
Prepare reports relating to personnel and other issues including discipline, incidents and investigations.
Maintain, on an annual basis, all Post Orders in conjunction with all clients.
Ensure compliance with the provisions of the Collective Agreement with the Public Service Alliance of Canada (PSAC) and applicable legislation and regulation, including Occupational Health and Safety, WorkSafeBC and the BC Employment Standards Act.
Operate the TRACKTIK scheduling program to schedule Cmres, both permanent detachments and casual employment, creating detachments
Maintain positive knowledge of all scheduling issues and work with HQ to reduce overtime
Conduct visit to various position on a weekly basis and assist guard in developing knowledge and reinforcing security posture.
Take an active part in guard training, validate knowledge
Liaise with HQ Contract Manager to ensure proper fulfilment of all position
Perform other duties as assigned.

Qualifications and Experience

Have or be able to obtain a Government of Canada level II (Secret) security clearance
Must complete the Commissionaire Security Officer Course.
Must be physically fit and able to walk patrols.
Must be able to work in a range of weather conditions throughout shift.
Must be fluent in the English language - written, verbal and reading skills.
Have excellent attention to detail and incident report writing skills.
Have excellent problem solving skills with an ability to handle stressful situations in a calm manner.
Have the ability to work independently and make sound decisions in varying situations.
Have superior customer service skills.

Benefits and Perks

Free and paid training programs.
Opportunities for advancement.
A variety of shifts to maximize work-life balance!
Exclusive partnership rates with BMO, Bell, and Hero Travel program
Recognition and reward programs.
Extended health, dental, and vision coverage.
Free uniform and dry-cleaning reimbursement.
Safety boot reimbursement and PPE provided (as applicable).
RRSP contributions.
Referral bonuses.
And more!

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