Project Manager/Leader - Intermediate

Job Title: Project Manager/Leader - Intermediate

Location: Toronto, Ontario

Work Model: Hybrid (2-3 days onsite)

Duration: 8 months

Extension: Yes

Submission Deadline: 2026-07-22, 12:00 p.m.

Must Haves

• Project Management Experience
• Process improvement/re-engineering
• Experience with digital implementations

Description / Responsibilities / Skills

Background Information

• The Project Manager will play a critical role in leading the implementation of Central Waitlist Management (CWM).
• The Project Manager will support cross regional working groups to develop routing recommendations and a health system directory to inform routing algorithms.

Responsibilities

• Complete thorough and timely project analysis and reporting, aligning with Enterprise Project Management Office (EPMO) standards
• Provide secretariat support to working groups and committees that oversee execution of the project
• Independently and proactively prepare meeting materials (presentation, discussion documents, briefing notes, etc.) to support action-oriented discussions
• Participate in meetings with project sponsors and senior leadership to allow sufficient executive oversight on the project status
• Support development of high-quality project documentation, including charters, business cases, detailed project plans and other related project management artifacts

Desired Skills

• Demonstrated experience leading provincial and/or enterprise-level change management projects to successful realization.
• 5-7 years of experience working in a complex hospital and/or healthcare environment in the context of project management or process improvement.
• Demonstrated experience managing relationships, large-scale change, and system transformation.
• Experience facilitating and coaching interdisciplinary teams and successful use of change management strategies.
• Proven ability to work within a matrix management structure, while also successfully engaging a wide range of stakeholders.

Required Skills

• Exceptional leadership skills, with the ability to develop and communicate a vision that inspires and motivates staff.
• Ability to build consensus, make decisions based on many variables, and gain support for major initiatives.
• Ability to engage and influence stakeholders, when necessary.

Evaluation Criteria

• Healthcare System Experience: 25 Points - 3+ years of experience in a healthcare environment or any other clinical setting
• Healthcare System Experience: experience working with clinical stakeholders and understanding healthcare service delivery models
• Stakeholder Engagement & Change Management: 20 Points - demonstrated experience leading stakeholder engagement, requirements gathering, and consensus building
• Stakeholder Engagement & Change Management: experience supporting clinical leads and interdisciplinary teams through change

Deliverables

• Support the implementation of Central Intakes in Ontario for Diagnostic Imaging, Orthopaedics, Cataracts and Mental Health and Addictions.
• Work with digital, regional and other partners to establish workflows for vendors
• Stakeholder engagement and requirements gathering to support clinical leads and clinical workflow development

Experience & Skill Set Requirements

Project Management Experience: 30 Points

• Demonstrated experience leading complex projects using formal project management methodologies
• Experience producing core project management artifacts (charters, workplans, schedules, risk logs, status reports)
• PMP certification preferred (or demonstrated equivalent experience)

Healthcare System Experience: 25 Points

• 3+ years of experience in a healthcare environment or any other clinical setting
• Experience working with clinical stakeholders and understanding healthcare service delivery models

Digital & Technology Implementation Experience: 25 Points

• Experience supporting or leading digital system implementations (e.g., referral systems, scheduling, clinical workflows, enterprise platforms)
• Experience working with vendors, digital teams, and regional partners to define and implement workflows

Stakeholder Engagement & Change Management: 20 Points

• Demonstrated experience leading stakeholder engagement, requirements gathering, and consensus building across multiple partners
• Experience supporting clinical leads and interdisciplinary teams through change